Job Description

Birketts is a full service, top 50 UK law firm, operating in Cambridge, Chelmsford, Ipswich, Norwich and the surrounding areas.

With a rich heritage spanning over 150 years we\xe2\x80\x99ve built an enviable track record advising businesses, institutions and individuals in the UK and internationally.
Throughout our history our ethos has remained simple: we provide clear legal advice and value and insight to our clients.

We set out to truly understand our clients\xe2\x80\x99 needs and help realise their ambitions.

We believe that through this approach and a combination of technical excellence and high quality service we can develop long-lasting partnerships and become our clients\' solicitor of choice.
The department

The role is part of the Infrastructure team which installs and maintains both On Premises & Cloud infrastructure hardware, software & services as part of the larger IT team.

The IT Team is responsible for all aspects of IT across the business, covering User Support, Infrastructure, Network, Security, Data and Development Teams.
Purpose of job

This role is working alongside other Infrastructure team members to both act as 3rd line support to our service desk and resource to projects deploying new services in accordance with best practices and other established business requirements.

It involves the ongoing maintainence and configuration of already deployed infrastructure which includes monitoring and testing of underlying platforms and proactive maintainence where required. It also involves the deployment of new technology to meet business requirements or improve existing processes.

Wherever possible contribute to continuous improvement of underlying services

Candidate would be called on to assist or lead across a broad spectrum of technical subjects in line with the responsibilities of the department.
Accountabilities

• Monitoring of current servers and services picking up and correcting faults before they cause disruption
• Deployment, monitoring and maintence of physical and virtual servers
• Maintenance and monitoring of server vulnerability patching process
• Maintenance and monitoring of physical hardware patching process
• Mainenance of Azure cloud infrastructure
• Monitoring and liasing with Backup and DR as a Service solution
• Performing and reporting on tests of Backup and DR solutions
• Deploying and updating where appropriate server based applications and services
• 3rd line support of Birketts services and liasing with 3rd party support services
• VMWare administration and updates
• Assisting with project work as required
• Travel as required across offices in East Anglia, London and the South East

The candidate

Essential Experience:

• Working in an Enterprise IT environment
• Supplying support to users
• Managing a highly available virtual datacenter environment
• Maintaining and patching servers
• Managing server vulnerabilities
• Backup and DR systems

Beneficial Experience:

• Familiarity with Active Directory and Azure Active Directory
• Woking in an Azure tenancy

Equal opportunities

We are committed to recruiting individuals on merits of suitability for each role, on the basis of qualifications and experience. All applications are treated fairly and equally regardless of sexual orientation, race, disability, religious beliefs and any other protected characteristic, ensuring that there are equal opportunities at all stages of the recruitment process.

Core Benefits

\xc2\xb7 25 days holiday (FTE) plus Bank Holidays

\xc2\xb7 Long Service holiday award \xe2\x80\x93 1 extra week every 10 years continuous service

\xc2\xb7 Private Healthcare with BUPA (offered after probation is passed)

\xc2\xb7 Scottish Widows Pension Scheme (5% employer / 5% Employee)

\xc2\xb7 Staff Profit Share/Salary sacrifice (Pensions, Staff Profit Share)

\xc2\xb7 Life Assurance - 4 x salary / Permanent Health Insurance

\xc2\xb7 Paid ESG day (Environmental, Social and Governance)

\xc2\xb7 Enhanced Maternity/Paternity Leave

\xc2\xb7 Subsidised gym membership

\xc2\xb7 Electric car scheme

\xc2\xb7 Eye Care Voucher

\xc2\xb7 Agile Working Policy

\xc2\xb7 Dress for your Day Policy

Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile and part time roles and we are happy to explore your preferred working patterns as part of your application.

Birketts