Job Description

About our business

JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.

The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of.

Role overview

Our Inside Sales Executives are absolutely pivotal to our continued growth and success. As a rapidly growing business both in size and turnover, we're looking for new people to join our Inside Sales team and help us grow even further, acting as a Trusted Partner to JLA's customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. This is transactional telesales where you will be authorising costs, booking engineer visits in and contracting customers over the phone and via email.

Key tasks

Making outbound sales calls using leads generated through our digital marketing team and also developing your own pipeline of customers

Managing new and existing customer accounts

Developing sales opportunities in partnership with your field sales colleagues

Meeting/exceeding dynamic KPI's set within the contact centre

Knowledge and Skills

(what you know and what you can do)

Essential -

Confident and effective communicator

Collaborative and Positive outlook

Knowledge of all Microsoft office applications

Desirable -

Knowledge of what JLA has to offer on compliance

Experience

(what you have done)

Essential -

Experience of outbound lead generation / telesales

Experience of transactional sales, closing/winning sales (preferably on the phone)

Experience of working in a customer-centric position over the phone

Experience in account management

Desirable -

Have worked in a commercially driven environment

Personal qualities

(the way you think and act)

Essential -

The ability to work successfully in a fast-paced, target-driven environment

Highly motivated

Driven by your own results

A curious mind, interested in our customers, our markets and our business

Ability to speak to a varied range of people

Eager to learn and build a career in a dynamic sales organisation

Job Types: Full-time, Permanent

Pay: Up to 24,500.00 per year

Benefits:

Company pension Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Store discount Work from home
Schedule:

Monday to Friday
Work Location: In person