Job Description

CONTEXT's services are powered by the largest database of IT distribution sales on the planet. By harnessing unique insights from over $200 billion of global IT transactions, CONTEXT empowers leading technology companies around the world to uncover definitive market trends and make key strategic decisions with confidence. As a certified B Corporation, CONTEXT is committed to meeting the highest standards of social and environmental performance, transparency, and accountability, ensuring that their business practices contribute positively to society and the environment.

Position:

Contractor, Full-Time

Location:

Remote or Hybrid, Any Location (GDPR-Compliant)

Job Overview:

The Inside Sales Representative will be responsible for nurturing leads, engaging with prospects, and generating leads over the phone and through digital channels. This role requires strong communication skills, a persuasive demeanour, and the ability to effectively convey the value proposition of our products or services. The Inside Sales Representative will play a crucial role in driving revenue growth and expanding our customer base.

Main Tasks and Accountabilities

Prospect and qualify leads through outbound calling, email outreach, and other lead generation activities

Conduct thorough needs assessments to understand prospects' pain points and requirements

Virtually present product demonstrations and effectively communicate the features and benefits to potential customers

Develop and maintain relationships with prospects to nurture leads through the sales pipeline

Lead follow-up from marketing efforts (free trials, webinars, virtual summits)

Social selling (outreach to social media connections)

Collaborate with the sales team to strategise approaches for target accounts and market segments

Utilise CRM software to track activities, manage leads, and update customer information

Provide timely and accurate reports on sales activities, forecasts, and pipeline status

Stay informed about industry trends, competitor activities, and market developments

Continuously enhance product knowledge and sales skills through training and professional development opportunities

Upselling products and services

Maintaining and improving the database of prospects (greater number and higher quality of leads)

Close sales and achieve monthly and quarterly revenue targets

Experience/Knowledge/Qualification required

Good knowledge of CONTEXT's products and services.

Educated to college or degree level.

Knowledge of commercial business drivers around sales, pricing, and marketing principles.

Experience in the IT industry.

Excellent presentation skills.

Excellent command of English, both spoken and written.

Proficient in G-Suite. Google Docs, Google Sheets, Google Slides, etc...

Character and Personal Qualities

Effective communicator, able to communicate at all levels of the organisation and with external clients

Outgoing, confident and self-motivated

Enjoys networking

Tenacious, resilient, able to bounce back

Good interpersonal and teamwork skills

Able to work independently and drive projects forward with little supervision

Proactive and keen to take initiative

Ability to prioritise

Well-organised with excellent planning skills

Excellent numeracy skills for accurate and speedy calculation of sales prices, discounts, and percentages

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Attention to detail