Job Description

27,551 per annum

Full time - 36.5 hours per week

Closing Date: 9am Monday 17 November 2025

Job ref: 54/25

Help shape the future of the student experience at Leeds.

At Leeds University Union (LUU), we're here to ensure our 39,000 members - the students of the University of Leeds - love their time at Leeds. We're a vibrant, diverse, student-led charity and one of the most successful students' unions in the country. Now, we're looking for an

Insight Lead

to head up our Insight Team and ensure the student voice drives our future decisions.

The Role

As Insight Lead, you'll manage the collection, analysis and presentation of student feedback and data, turning it into actionable recommendations that improve our services, inform our Strategic Plan, and influence the University's delivery to students. You'll oversee our research cycle, from surveys and focus groups to in-depth analytics, ensuring projects run on time, on budget, and deliver impact.

You'll work closely with our Director of Marketing & Communications, lead two part-time team members, and collaborate across the organisation. Your work will directly shape LUU's strategy and services, ensuring we're data-driven and student-focused at every stage.

What You'll Do

Lead LUU's Insight Team and manage research projects from design to delivery. Analyse and present findings through dashboards, reports, and visualisations. Partner with teams across LUU and the University to influence decision-making. Manage and develop team members, building skills and capacity. Ensure compliance with data protection and ethical research practices.

About You

You'll bring experience in market research, data analysis and project management, ideally from an insight, analytics, or research function. You'll be confident working with multiple stakeholders, managing competing priorities, and translating data into clear, persuasive recommendations.

You'll also have:

Strong organisational and communication skills. Experience designing and delivering research projects. A proactive, collaborative approach with the ability to influence others. Knowledge of business intelligence tools (e.g. PowerBI) and/or statistical packages is desirable.

Why Join us?

This is your chance to make a real difference to the student experience, in a collaborative and forward-thinking organisation. You'll work on varied, impactful projects, have access to professional development opportunities, and be part of a supportive, values-driven team.

What you get in return

The benefits you can enjoy include generous holiday allowance as well as extra Union closed days, extensive opportunities for learning and further development, holiday buy back options, NUS TOTUM Card, onsite venue staff discounts, discounted travel card, and discounted gym membership.

The people and culture at LUU are often cited as the top reason why people enjoy working here. You will be part of an organisation that not only values but champions inclusion and diversity. We are committed to being an anti-racist organisation and work to ensure that our diverse communities are well represented and uplifted.

For further details, please visit our website using the link provided. In your application, please explain how you meet the person specification and what you can bring to the team here at LUU.

Sounds Good?

For further details, please visit our website using the link provided. In your application, please explain how you meet the person specification and what you can bring to the team here at LUU.

LUU highly values inclusivity and we welcome applications from all sections of the community.

Job Types: Full-time, Permanent

Pay: 27,551.00 per year

Benefits:

Additional leave Company pension Employee discount Gym membership Health & wellbeing programme Sick pay Transport links Work from home
Work Location: Hybrid remote in Leeds LS2 9JZ