Job Description

General information

Creation Date:

14-Jul-2025

Employment Type:

Fixed term contract

Employment Type:

Full time

Ref #:

1234571736


Description & Requirements
Role Title: Insights Manager (UK and MENA)

Department: Operations



Team: Business Info & Analytics



Location: London - Hybrid working



Type: 10 month FTC - Maternity Cover







About the Role:



As a Manager of MI Insights, you will oversee dynamic teams that deliver all aspects of information and insights to our (re)insurance business areas. You will ensure these teams provide high-quality reporting and actionable insights, leveraging new technology and analytical techniques where relevant. Your role is pivotal in supporting the UK and MENA business to make data-driven decisions and in suggesting and implementing new ways of utilizing data effectively and supporting other areas of LII and LMRe to achieve their goals.





About the Department & Team:



You will provide strategic direction, leadership, and management to these teams to achieve their goals and objectives in the most effective and efficient manner.
The role also assumes an interim responsibility for management of LMRe insights.





Key Responsibilities:



Leadership and Management:
Provide leadership and management to teams, focusing on people development and achieving objectives. Support managers and team leads with task management, handling priorities, deadlines, and conflicts. Drive team strategy and focus to deliver maximum results. Motivate and develop the team by demonstrating good leadership behaviour's and management best practices. Manage performance of direct reports in accordance with the company's performance process. Work closely with other Divisional Managers to support collaborative learning and development across the team.


Strategy and Planning:
Develop and implement strategic plans for the Insights function to support business objectives. Identify and communicate key insights and trends to UK and MENA senior stakeholders to influence business decisions. Contribute new ideas and concepts to support the development and delivery of the business plan. Work cross-functionally with counterparts in other functions (e.g., Claims, Actuarial, Finance, Portfolio Management) to achieve objectives.


Project and Initiative Expertise:
Provide expertise to projects and business initiatives. Complete and offer guidance on complex requests.


Stakeholder Engagement:
Liaise with UK and MENA business leads and stakeholders to ensure service standards are met. Collaborate with business and IT teams to ensure a strategic approach. Establish and promote strong relationships with all internal and external stakeholders. Represent Liberty's interests with internal and external groups, and through participation in industry forums and corporate activities to safeguard or enhance Liberty's market position. Clearly communicate insights and analytical findings to senior stakeholders, facilitating data-driven decision-making.


Culture and Training:
Develop a culture of data-driven decision-making through training and education within Liberty. Offer coaching and leadership to managers, team leads and staff. Provide effective training for business units on the use of MI and analytics.


Regulatory Compliance:
Ensure adherence to all relevant regulatory requirements, including Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing. Proactively demonstrate compliance with regulatory and internal requirements and behaviour's.


Additional Responsibilities:
Any other duties as reasonably requested. Continually develop expertise and technical knowledge through appropriate development initiatives.




Skills and Experience:



Essential Criteria:
Excellent leadership, communication, organizational, delegation, motivation, and conflict resolution skills. In-depth knowledge of Data and Analytics practices and an understanding of required actions on complex tasks. Ability to service senior stakeholders and manage issues to effective resolution. Effective people management skills with a focus on development and achieving results. Up-to-date knowledge of data and analytics developments to guide future strategies. Proficiency in providing coaching and leadership to team leads and staff. Expertise in delivering training and education for business units on MI and analytics use. Strong working knowledge of Microsoft Excel, SSRS, and PowerBI, with the ability to build high-standard reports. Advanced knowledge of Microsoft SQL databases, including writing complex queries. Strong business data analysis skills. Effective interaction and communication with clients and colleagues to understand their information needs and deliver accordingly. Relevant work experience in a similar role within the insurance industry (underwriting or broking). Strong knowledge of insurance business practices. Strong reasoning capabilities - logical thinking and good problem-solving skills. Understanding of data management principles. Intermediate/advanced level understanding of relevant software. Strong numeracy and literacy skills. Strong interpersonal and communication skills. Strong analytical and negotiation skills. Strong organizational and prioritization skills. Ability to analyze and use data for decision-making. Strong attention to detail. Significant experience within the insurance industry.




About Liberty Specialty Markets (LSM)



Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.



Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:



Offering a vibrant and inclusive environment and committing to their career development. Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment. Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals. A supportive culture, which includes promoting a healthy work-life balance and working flexibly.


For more information, please follow the links below:



https://www.libertyspecialtymarkets.com/gb-en/careers/working-for-us



https://www.libertyspecialtymarkets.com/gb-en/careers/diversity-inclusion-wellbeing/diversity-and-inclusion