Job Description

Overview

Brunel Fire & Security is a successful and growing business, providing fire and security solutions for commercial and industrial businesses. We are dedicated to ensuring the safety and security of our clients' properties and assets. We take pride in our commitment to excellence and are part of the Obsequio Group, one of the top 100 fastest growing private companies in the UK.

We are looking for an experienced Project / Installation coordinator to join our friendly and hardworking team within the installation side of the business, to oversee and coordinate installation projects and work alongside the Installation Manager. The ideal candidate will possess excellent communication skills, and a deep understanding of project management principles. This role is crucial in ensuring that installations are completed on time, within scope, and to the highest quality standards.

Experience in the industry along with Bluebeam (CAD) experience / knowledge would be an advantage, but not essential as training & support will be given. We do require someone who has a proven track record of excellent customer service and strong communication skills.

The successful applicant will be given the possibility of career progression and development in the future.

Job purpose

As a Project / Installation Coordinator at Brunel Fire and Security, you will be an integral part of our team, responsible for facilitating seamless communication and coordination between our customers, subcontractors, suppliers, engineers, and other stakeholders. You will play a pivotal role in ensuring the smooth operation of our service department, maintaining strong relationships with all parties involved and assist with the smooth running of the company's administration and CRM system.

Duties and responsibilities

You will be responsible for (but not limited to) performing the following tasks:

Handle incoming install / service calls including logging, distributing and monitoring via our bespoke CRM system and proactively monitor all jobs through the life cycle keeping to agreed customer SLA's and expectations Receiving & checking off deliveries and prep engineer materials Arranging flights, hotels and car hire as requested Booking engineer parking, congestion charge, training (Asbestos, ECS) and raising purchase orders for engineers Purchase order processing (Call Off Purchase Orders) - Raising of purchase orders relating to installations, small works, service parts required and verifying invoices Building relationship with suppliers - Source materials cheaper from supplier quotes & cost sheets Management of returns and liaising with accounts via returns log Using the SimPRO software to inform status of install jobs, scheduling, quotes, leads, maintenance planner with preparation of reports regarding status on a weekly basis. Scheduling engineers and subcontractors in the most efficient and cost-effective way and communicating visits to clients Keep install board and system updated with changes Preparing Risk Assessments & Method Statements Organising Site Access for all engineers & Sub-contractors e.g. TRM/ Thales when/if needed Oversee Sub-contractors on install:
- Issue & follow up new sub-contractor set up forms

- Set up new Sub-contractors on Simpro

- Providing work orders for Sub-contractors as require

- Build sub-contractor network and summary list - ensuring all certification up to date

Office and installation pack collation including:
- Installation certification

- Ensuring kit and install pack is completed prior to installation date

- Final paperwork collation for client - including O & M manuals, as fit drawings, certification etc,

- Updating variations

Attending Sales to Ops meetings and playing an active role in gathering all information needed for project jobs Raising sales invoices & credit notes when required Preparation of sales quotations using the in-house CRM system Creating drawings in Bluebeam / CAD Develop the relationship with the existing customer through following up any queries regarding jobs, quotes, ongoing works, maintenance etc. Client liaison - following install ensuring satisfaction and feeding back to management Ordering stationery, uniform, PPE Dealing with accounts queries Updating warranty contracts tracker Supporting / Assisting the Service department Other supportive administration tasks to meet the needs of the business Ad hoc tasks as required Maintain accurate documentation of all project-related activities for future reference.
This job description is non-exhaustive and may require additional tasks not listed above to be completed to meet the needs of the business in both install & service department

Skills

At least 3-year previous administration experience, preferably in a similar industry/role Proven experience in project management within the installation or construction industry Strong organisational skills with the ability to manage multiple projects simultaneously Excellent verbal and written communication skills to effectively liaise with clients and team members Proficiency in project management software and tools Ability to work under pressure and adapt to changing priorities A relevant degree or certification in project management or a related field is preferred but not essential Ability to see the big picture High-level of attention to detail and accuracy Strong knowledge of Microsoft packages and good all-round PC Skills Strong time management skills Initiative and flexible approach to work Willing to go that extra mile Work closely to Install Manager to assure smooth running of Install Department Professional and Confidential
The above job description is non-exhaustive. You may be asked to carry out other administrative duties to meet the needs of the business.

Why Join Us:

This is an exciting opportunity to join Brunel Fire and Security based in Portishead working a 40-hour week at a time when we are part of the prestigious Obsequio Group, offering significant growth potential and access to a broader industry network. We value commitment, reliability, and the willingness to take initiative to provide exceptional service and installations. You will have the chance to contribute to the safety and security of our clients and explore avenues for professional advancement and personal fulfilment. The office environment is busy and fast paced and you would be working collaboratively within our friendly team.

Due to the nature of the business, industry standard security clearance and a standard DBS is required.

The hours will be Monday - Friday 8.30am - 5.00pm (1/2 hour unpaid lunch break)

25 days holiday plus bank holidays (excluding Bank Holidays)

Company Pension (after initial 3 months)

If you are interested in joining our friendly team and ready to take on this exciting role, please submit your CV along with your supporting letter to our Office/HR Manager Kinga Ferencz, kinga@brunelsecurity.co.uk, outlining your relevant experience and explaining why you believe you are the ideal candidate for this position. We look forward to reviewing your application.

The company reserves the right to appoint at any time during the recruitment process before the closing date if a suitable candidate is found.

A competitive salary will be offered to the right candidate.

Job Type: Full-time

Pay: From 26,000.00 per year

Benefits:

Bereavement leave Company events On-site parking
Schedule:

Monday to Friday
Work Location: In person

Reference ID: Project / Installation Coordinator
Expected start date: 23/06/2025