Job Description

Installation Service Manager

Location:

Oxford, Coventry or Gloucestershire

Contract Type:

Full-time, Permanent

Company:

Assistive Bathing

About Us:

Are you ready to elevate your career in a dynamic and customer-focused environment? At Assistive Bathing, part of Kingswood Mobility Group, we're passionate about enhancing people's lives by providing high-quality mobility solutions. With years of industry expertise, we have built a reputation for delivering exceptional products and outstanding customer service. Our mission is to support individuals in regaining their independence and we do this with a dedicated team who truly care. If you're looking for a company that values both its customers and employees, you've come to the right place!

About the Role:

We're seeking an experienced and self-motivated Installation Service Manager within Coventry , Oxford or Gloucestershire area to manage and support a team of Bathroom Fitters and Surveyors, ensuring our installations meet the highest standards of quality, safety and customer satisfaction. You'll audit installations, provide technical support and play an important role in training, mentoring and improving operational efficiency.

Ideal Candidate Locations:

We are currently looking for a person ideally based in Coventry, Oxford or Gloucestershire willing to travel 100% of their time to cover West Midlands, London, South West and South East regions.

Key Responsibilities:

Conduct regular audits on installations and technical documentation Check and review technical drawings and site risk assessments Provide photographic evidence pre, during and post-installation Support resolution of on-site technical issues and oversee quality control Track and report on KPIs for ongoing audits and site visits Coach and train engineers and surveyors in best practices Attend customer sites to address concerns and ensure satisfaction Ensure compliance with PPE, uniform standards and site conduct Assist with recruitment, onboarding and support of contract installers Step in with surveys, admin support or operational help as required

What We're Looking For:

Proven experience in bathroom installations, surveying or construction auditing Strong leadership, problem-solving and interpersonal skills A methodical, detail-focused approach and high safety standards Exceptional attention to detail and high-quality standards Good communication and time-management skills Confidence in working both independently and collaboratively A proactive problem-solver with technical know-how Clean driving licence and willingness to travel

What We Offer:

A rewarding role where your work directly impacts people's lives Company vehicle for field travel fully fuelled and maintained by the company Ongoing training and professional development Supportive, team-oriented culture Company laptop and mobile phone OTE Bonus 7,200 per annum

Pre-recruitment Checks:

Due to the nature of the role, successful candidates will undergo DBS checks

How to Apply:

If you're a skilled Installation Service Manager looking for opportunity to join a growing company , apply today and send us your CV.

Job Type: Full-time

Pay: 40,000.00 per year

Additional pay:

Bonus scheme
Licence/Certification:

Driving License (required)
Willingness to travel:

100% (required)
Work Location: On the road