Job Description

We have an exciting new opportunity for a driven individual to build a career as an in-house Insurance professional in a FTSE 100 organisation with a recognisable brand. You'll get exposure to our insurance partners including insurers, brokers and legal representatives as well as a broad spread of internal stakeholders.
The role requires a motivated and organised communicator with an interest in Insurance, Claims, and Risk Management. Previous insurance experience or qualifications is beneficial but not essential. Must be strong at using Microsoft packages including Excel, Word and PowerPoint, Outlook and Teams.
Reporting into the Senior Insurance Manager, the team seeks to add value to easyJet by helping the business to identify and manage insurable risks (including appropriate risk transfer) and claims. This creates both financial and cultural value for easyJet. Working across all business functions, we also work with external stakeholders including risk consultants, insurers, brokers, re-insurers, legal firms and loss adjusters.
This is a 12-month fixed term contract, based in Luton. (Hybrid Working)
What you'll be doing

• Acting as an interface for the Insurance team, responding to a wide range of insurance queries from internal and external stakeholders.
• Supporting the Claims Manager where necessary in managing the insured claims process and individual claims.
• Triaging and allocation of insured claims to the appropriate claims handling provider / insurer, including the new instruction and collation of supporting information.
• Support our claims handling processes by sourcing and providing information to and from internal and external stakeholders, and our external claims handlers.
• Cradle to grave ownership of adhoc queries across a wide range of insurances.
• Raise payments for payment of services to our insurance suppliers including brokers and claims handling providers.
• Supporting our programme of claims review meetings by co-ordinating diaries, meetings, minutes, and actions.
• Facilitate and attend where necessary, calls and interviews with colleagues in their capacity as witnesses.
• Work with internal stakeholders including in-house Legal and Customer Excellence to agree ownership of claims and complaints.
• Supporting Claims Manager to advise our customer service colleagues around handling of complaints and issues, factoring in insurance liability.
• Supporting the annual insurance renewal programme (gathering key data from across the business, raise premium payments and liaising with broker on the same)
• Supporting with departmental procedures and guidelines; ensure all routine tasks/ procedures are documented, revised as needed.

Qualifications
What you'll bring to the team

• High level of integrity and professionalism
• Excellent attention to detail
• High levels of motivation and enthusiasm
• Strong using Microsoft packages including Word/ Excel/ PowerPoint/ Outlook/ Teams.
• Team player but also with the ability to work independently and show initiative.
• Communication skills, including interpersonal, negotiation, written and presenting.
• Strong multi-tasking skills and experience of balancing priorities to meet deadlines.
• Good organisational skills - structured approach.
• Interest in Insurance/Risk Management and developing as an insurance professional.
• Insurance, Claims and Risk management experience beneficial but not essential.
• Innovative; willing to suggest and consider alternate approaches that deliver value to the business.

What we can offer you

• Competitive base salary
• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE & Performance share schemes
• 5% pension
• Life Assurance
• Flexible benefits package
• Excellent staff travel benefits

#LI-hybrid

Skills Required