Job Description

Job Title: Insurance Assistant

Job Location: Brindley Place, Birmingham / Hybrid

Salary: 24,000

Contract type: Permanent

Working hours: 37 hours per week. We would also consider part time.

About the role

Supporting our Insurance Officer, GSA requires an Insurance Assistant to help deliver an effective claims management and reporting process.


Insurance forms a prominent part of our Risk and Assurance function and the role will entail working with our customer facing and support teams, and our brokers, in investigating and progressing potential and live insurance claims and managing insurance risks.


The Insurance Assistant will support in the administration and monitoring of the Group`s portfolio of general insurance policies and ensure adequate cover is provided by liaising with internal client groups and identifying insurance risk areas within the business.


There will also be a need to support our annual insurance policy renewal cycle through data gathering - again working with many of our operational teams.

About you

You will possess excellent interpersonal and communication skills with an ability to build rapport, confidence and trust quickly with a wide range of colleague and external contacts.


You will be able to work effectively remotely but will also be able to work from our central Birmingham office and attend team meetings, estimated at around one day a week.


We welcome applications from candidates who may want to deliver the role on a part-time basis rather than full-time, and candidates are asked to outline their preference, and why, in their application.

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.


We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.


Everyone deserves a home, it`s a place from which we build our future, we thrive at home.


We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.


Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.


We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.


A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.


Our five core commitments are:


We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:


25 days annual holiday entitlement A defined contribution pension scheme. Trust based flexible working and a Confidential Employee Assistance Programme (EAP). Two days paid volunteering leave per year Buying and selling of annual leave Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more!

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.



GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.



If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.