Job Description

:

Working Hours: Full-time Monday to Friday 8:45 - 17:15, and 9.00 am to 1.00 pm, 4 Saturdays per annum on a rota basis

Location: Boston Spa, Wetherby, Leeds

Salary: 26,000 - 30,000 dependent upon experience

The Opportunity

Join our Administration team; we have a full-time permanent role available at our Head Office near Wetherby, West Yorkshire, a perfect location for anyone seeking to commute from the Leeds-Harrogate-York triangle.

You will work in our office in Boston Spa with the rest of the team, processing policy renewals, answering customer queries via email and telephone. Providing support for our customers and liaising with insurers to ensure policyholders understand their responsibilities and their insurance requirements.

We're looking for individuals with experience in customer service, experience in insurance is desirable but not required. You will receive full training on our systems and products with ongoing support and opportunities to obtain fully funded professional accreditation if desired.

What will your role look like?

Preparing and issuing renewal invitations and quotations for existing and new clients Providing outstanding customer service to policyholders over the phone and via email Working within our team to ensure the best support is provided to clients Managing your workload to ensure client queries and renewal terms are issued in a timely fashion

Skills and experience we're looking for:

Excellent written and verbal communication Strong analytical and critical thinking skills to assess risks A keen eye for detail Excellent organisational skills and the ability to prioritise your workload Knowledge of Microsoft packages and Outlook email systems Confident computer skills

What can you expect in return?

Joining a friendly and welcoming team Annual salary review and rewards for exceeding expectations, including annual bonuses Holiday Entitlement 28 days inclusive of the public/bank holidays, and an additional 1 day for every 2 full years of employment Training and Support in obtaining CII qualifications if desired Free parking on site Excellent company pension

About us

Allied Westminster is a financial services firm with offices in Yorkshire and Scotland. We are market leaders in Village Hall insurance, the UK's largest provider in this niche with thousands of clients across the country.

Job Type: Full-time

Pay: 26,000.00-30,000.00 per year

Benefits:

Additional leave Company events Company pension Free parking On-site parking
Ability to commute/relocate:

Wetherby: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you available to work on-site 5 days a week? Do you have examples for interview of when you have used the required skills for this role?
Work Location: In person