Insurance Claims Handler

Shrewsbury, ENG, GB, United Kingdom

Job Description

Team Name

Insurance Team

DBS Required

No

Contract Type

Permanent

Weeks Per Year

52.14

Hours Per Week

25.00

Grade

NJC Grade 6 - Grade 7

Actual Salary

18,124.32

Location/Work base

The Guildhall

Location Address

Frankwell Quay, Shrewsbury, SY3 8HQ

Required Start Date

As soon as possible

Interview Date

11/11/2025

Closing Date

31/10/2025

Ref No

8831

We are expanding our Insurance Team and are looking for a motivated and detail-oriented Insurance Claims Handler to support the Council's vital work across Shropshire.



As an Insurance Claims Handler, you will play a key part in the smooth running of the Council's insurance activities. You will investigate, register, and manage a variety of insurance claims using our claims management system, handling enquiries efficiently and accurately.



You will process claims from start to finish, liaising with a range of stakeholders to ensure timely and thorough resolution. Your duties will include responding to requests for information, identifying patterns and potential fraud, and supporting the Council's risk management initiatives. You'll also contribute to ongoing team improvements, provide support for colleagues, and assist with projects to enhance service delivery.



We would love to get to know you more so please give us a call if you would like to discuss this role or our team. You can contact us on

01743 252076 or samantha.woolland@shropshire.gov.uk

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Job Detail

  • Job Id
    JD3925955
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Shrewsbury, ENG, GB, United Kingdom
  • Education
    Not mentioned