Job Description

About Us:

We provide tailored insurance solutions designed to meet the unique needs of every client, while delivering an exceptional customer experience. Our unwavering commitment to service excellence has earned us long-standing relationships built on trust, giving our clients peace of mind year after year.

The Role:

This role is suitable for someone with previous experience within home insurance, to join our new business department. You will guide your clients through the insurance process, ensuring they understand their options and helping them make informed decisions. There is no cold calling involved, all leads are actively seeking insurance quotations at the time of contact.

Pay Structure:

32,300 OTE - comprising a basic salary of 27,000, an annual bonus of 1,700, and a monthly bonus of up to 300. Full details of the bonus structure can be provided and explained during the recruitment process.

Duties

Conduct thorough needs analysis to determine clients' insurance requirements. Provide expert advice on various insurance products and services. Develop and maintain strong relationships with clients and strategic partners alike, through effective written and verbal communication, and customer service. Take ownership of your clients, assisting them through the full sales process as their designated case handler. Utilise telemarketing techniques to reach potential clients and promote insurance offerings. Collaborate with team members to achieve sales targets and maintain the high level of client satisfaction, that we pride ourselves on. Stay updated on industry trends, regulations, and product knowledge to provide accurate information to clients.

Requirements

Proven experience in property insurance or a related field is highly desirable. Strong negotiation skills with the ability to present products and our service to clients professionally and effectively. We are not a client facing office, so excellent telephone communication skills are essential, and the capability to compile professional and informative emails to clients and insurers, with a focus on customer service. Strong analytical skills to assess client needs and ability to recommend appropriate solutions. Ability to work independently as well as part of a team in a fast-paced environment. A proactive approach to problem-solving, with attention to detail.
If you are passionate about providing a high level of customer service, delivering exceptional customer outcomes, and becoming an expert in a subject matter, we invite you to apply for this exciting opportunity as an Insurance Consultant.

Job Types: Full-time, Permanent

Pay: From 28,700.00 per year

Benefits:

Additional leave Casual dress Company events Company pension On-site parking
Ability to commute/relocate:

Exeter EX2 7LL: reliably commute or plan to relocate before starting work (required)
Application question(s):

Please be advised experience is not essential, but experience of an office environment and working as a team would be an advantage.
Education:

GCSE or equivalent (required)
Experience:

Insurance Consultant : 1 year (preferred)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person