Job Description

Job Overview

We have an exciting opportunity to work within a team where selling and delivering outstanding customer service is paramount to what we do.

If successful you will join a fast-paced environment where with all the right training, you will be helping customers who will really benefit from what we have to offer.

We can accommodate a shift pattern from 8.30am to 7pm to fit into your lifestyle.

Duties

Be the first point of contact for our customers Take inbound calls from leads generated by either our active website or a network of Introducers Make outbound calls to those who have completed a quote online and discuss the proposition Service existing customers with Mid Term Adjustments and renewals. Ensure that all communications are clear, fair, not misleading and that relevant regulations are followed e.g. Data Protection Act, Treating Customers Fairly principles.There will be opportunities to help/assist with offsite presentations both in the UK and overseas. Report to the Sales team leader to ensure the business meets all its KPI's

Requirements

You have ideally 2 years' experience of working in a sales environment/customer service - preferably within financial services, insurance/motor insurance would be advantageous.

To be motivated and able to deliver in a sales environment Strong communication skills and excellent phone manner Be able to plan and prioritise workloads Be able to work independently and unsupervised Being from the Armed Forces Community is advantageous but not essential. Competent IT Skills - Particularly in Microsoft Office A valid driving licence
As an award-winning firm, needless to say we have very ambitious plans and the backing to carry out these plans, there is no better time to join Forces Solutions and you can be part of history being made.

As a Market Leading Military Insurance provider serving our customers is paramount to what we do and any potential candidate must be comfortable with serving customers from the Armed Forces Community.

There are plenty of development opportunities.

Please note this role is office based and not a Home Working Role

The office is situated at Unit 11 Station Approach, Oakham, Rutland, LE15 6QW

Benefits:

Company events Company pension Employee discount Free parking Life insurance Medical Insurance Paid Industry training. On-site parking

Please note some of these benefits are provided after successful completion of a probationary period.

Job Type: Full-time

Pay: From 24,000.00 per year

Benefits:

Company pension Employee discount Enhanced maternity leave Life insurance Private medical insurance
Work Location: In person