Job Description

First Choice Homes Oldham (FCHO) have a fantastic opportunity for an Insurance Manager to join our team and take the lead on protecting our organisations, assets and people through effective insurance management.
This is full time (37 hours per week) Hybrid role where you'll split your time between home and our friendly and collaborative office in the centre of Oldham.
Please see full job description at the bottom of this page
The impact you'll make
In this role, you'll be responsible for managing insurance provision across FCHO's asset base valued at over 2billion. You'll oversee all aspects of claims management, risk reporting, and compliance with regulatory and best practice standards. You will make a difference by:

• Delivering an effective insurance service that meets business needs and adapts to changes in our operating environment.
• Working with teams across the business to manage insurance risk and minimise losses across property, fleet, personal injury and cyber insurance.
• Building and maintain strong relationships with our insurance brokers and advisors.
• Leading on the procurement and management of suitable insurance contracts, including annual renewals and tenders.
• Developing robust systems to record, analyse and report insurance activity, identifying trends to support risk management and loss reduction.
• Providing expert advice to colleagues on insurance arrangements and claim progress.
• Preparing reports and cost information to support management decision-making and annual budgeting.
• Promoting a proactive, customer-focused insurance service that supports the organisation's wider goals and values.

Our ideal candidate:
You'll bring technical insurance expertise along with a passion for delivering excellent service and value for money. You will also have:

• A professional qualification in a relevant field (e.g. insurance) or equivalent experience.
• Detailed knowledge of the insurance market, ideally within the social housing or public sector.
• Experience procuring and managing insurance contracts and relationships with brokers or insurers.
• Strong analytical and data interpretation skills, with the ability to identify trends and improve processes.
• Experience influencing and collaborating with stakeholders across an organisation.
• Excellent organisational, written and verbal communication skills.
• Proficiency in Microsoft Office, particularly Word, Excel and database systems.
• A methodical, detail-focused approach with the ability to manage competing priorities.
• Commercial acumen and a focus on achieving value for money.
• A genuine passion for delivering great customer service and protecting the organisation's assets and people.

Why Join FCHO?
First Choice Homes Oldham (FCHO) is a housing association providing safe, affordable, and high-quality homes across Oldham and the surrounding areas. We own and manage over 11,500 properties and have the highest regulatory (G1/V1) Governance rating. Every day, we're proud to make a real difference in our communities.
Our work is guided by our , focused on providing homes we're proud of, supporting people to thrive, and creating a great place to work. We care deeply about our customers, our colleagues, and our communities and we're committed to delivering services we can be proud of while improving the lives of people across Oldham.
We need great people to work with us - it's an exciting time to join as we work towards out big ambitions, supporting the growth and prosperity of our local region.
What's In It for You?
We offer a fantastic range of benefits designed to support your wellbeing, work-life balance and career development:

• A salary of 56,970 per annum
• A 37-hour working week with hybrid working options
• 30 days' annual leave and 8 bank holidays (pro-rated for part-time colleagues)
• Option to purchase additional annual leave
• Defined contribution pension scheme with up to 10% employer contribution and salary exchange option
• Death in service benefit
• Healthcare cash plan covering dental, optical, and physiotherapy treatments
• Private health insurance
• Employee Assistance Programme (EAP) offering 24-hour confidential support
• Doctorline - 24/7 worldwide GP access for you and your family
• Access to our colleague benefits platform, offering discounts on major retailers and wellbeing tools
• Discounted gym membership
• Professional subscriptions paid (where essential for the role)
• Enhanced maternity, paternity, adoption and sick pay
• Access to our on-site wellbeing room and on-site cafe
• Long Service awards

Interested?
If you meet the criteria for the role and have the expertise and drive to lead on insurance and risk management at FCHO, we'd love to hear from. Please send your application before 03/12/2025
We are committed to building an organisation that represents a variety of backgrounds, perspectives and skills & are proud to be an equal opportunity workplace. As an equal opportunities employer, FCHO is committed to the equal treatment of all current and prospective colleagues and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
We care that you have a great experience with us at FCHO and if you need us to make any reasonable adjustments to make your experience smoother, please let us know & we'll do all we can.

Skills Required