Job Description

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Description

Are you detail-oriented, technically minded, and ready to take the next step in your insurance career? At PoloWorks, we are looking for a Technician to join our team in Cheltenham. In this role, you'll play a key part in accurately processing London Market Insurance underwriting data, supporting our operational excellence, and helping maintain strong client relationships.

As a Technician, you will analyse and process complex data, ensure compliance with internal guidelines, and respond to queries to maintain data integrity. You'll also support onboarding new team members, contribute to documentation and training materials, and collaborate across multiple client accounts.

We are looking for someone with 1-2 years of experience in the insurance industry, strong attention to detail, and excellent communication skills. A basic understanding of insurance market structures and a willingness to pursue CII qualifications is essential.

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Key Responsibilities

Process London Market Insurance underwriting data in accordance with established procedure guides.

Analyse technical data and perform calculations related to limits, premiums, and deductions.

Address internal and external queries to ensure data accuracy and processing efficiency.

Support new team members by providing basic technical training.

Assist in organising and maintaining documentation for data processing.###

Skills, Knowledge and Expertise

Relevant experience in the insurance industry.

Strong attention to detail with a commitment to service excellence.

Effective verbal and written communication skills.

Ability to work independently while collaborating effectively within a team.

Experience in providing basic technical training to new team members.

Demonstrates behaviours aligned to the PoloWorks PRIDE values:Pioneering - we don't stand still Responsible - We do the right thing Inclusive - we all play a role Delivery Focused- we provide services we are proud of Empowering - we equip people to be their best


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Benefits

As well as a competitive salary, discretionary annual bonus, and 23 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.

You will also have access to company volunteering days, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.###

About PoloWorks

PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.
As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.


Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.

With offices located in both London and Cheltenham, PoloWorks is poised for ambitious growth, presenting thrilling opportunities for those who join us on the next phase of our journey. By becoming part of our team, successful candidates will be joining a business recognized as a Great Place to Work Certified organisation, and honored with awards for Best Workplaces for Women and Best Workplaces in Financial Services and Insurance.

It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.