Job Description

The opportunity

We are a completely independent Network for Mortgage and Protection brokers with over 850 members across the UK. As our Network continues to grow, we are expanding our Products team and seeking an Insurance Telephone Account Manager to join us.

This role will focus on enhancing the network's profitability by providing oversight, training, and development support to our AR firms. The successful candidate must work full-time from our Head Office in Knowle, Solihull, and should live within a reasonable commuting distance to allow for daily travel.

While this role is hybrid, the successful candidates must reside within a reasonable distance from our Head Office in Knowle, Solihull, as they will need to work from the office at least twice a week.

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Benefits of an Insurance Telephone Account Manager

Health & Dental Cash Plan Access to GP appointments anytime 24/7 counselling Death in Service cover Company Sick Pay Holiday Buy and Sell Scheme Salary Sacrifice Pension Scheme Gym discounts High Street brand discounts Refer a Friend Scheme Refer an Adviser Scheme A friendly, motivated team and a supportive working environment Office closure over Christmas Open and communicative relationship with management, with regular 1:1 sessions
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Responsibilities of an Insurance Telephone Account Manager

To roll out insurance projects to AR firms. Deliver support and training to advisers on our CRM system. To train and support advisers to reach their objectives. Assist AR firms to grow and develop staff. Identify opportunities to, grow AR firms, improve penetration, add permissions and enhance product offerings and progress admin staff into advice. To support delivering training, support and development courses according to business need. Develop adviser knowledge and skills so as to increase sales, profitability and advice quality. Create and work on protection projects. Create marketing material and sales aids.
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Requirements of an Insurance Telephone Account Manager

Minimum 1 years' experience in a similar role within the financial services sector Must have strong provider knowledge. Must have strong PMI knowledge. Excellent verbal and written communication skills Ability to work under pressure, prioritise and work to tight deadlines Ability to motivate and get the best from people Coaching and mentoring and people management skills Good team player, but with the ability to work under own initiative The ability to analyse information with a view to making informed decisions Competent on Microsoft office suite i.e. excel, word etc.
Preferable but not essential

R05, GR1, IF7 OR equivalent
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Salary of an Insurance Telephone Account Manager

28,000 - 30,000 dependant on experience for our higher salary banding you must possess all the required qualifications/experience as stated above.
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Working Pattern of an Insurance Telephone Account Manager

Monday - Friday 9am - 5pm The successful candidates must reside within a reasonable distance from our Head Office in Knowle, Solihull, as they will need to work from the office at least twice a week. Please note: during your initial training period, you may be required to work from Head Office more than the twice a week provision.
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When submitting an application to The Right Mortgage & Protection Network, you are agreeing for us to keep your details on file for 1 year after the application date. You are also agreeing you are happy for us to contact you in regards to any positions we have that may suit your skills and experience within the 1 year period. You can of course opt out at any time by contacting HR.

Job Types: Full-time, Permanent

Pay: 28,000.00-30,000.00 per year

Benefits:

Additional leave Company pension Health & wellbeing programme Referral programme Sick pay Store discount Work from home
Work Location: Hybrid remote in Solihull B93 0NH