Telephone Account Manager

South Shields, ENG, GB, United Kingdom

Job Description

About our Business



Trading for over 30 years as the market leader, manufacturing and supplying predominantly to the decontamination industry. SMH Products sell and hire plant and consumables to ensure the removal of contamination in a safe way whilst protecting the customers, employees and the working environment. With 8 trading regions around the UK, a central Warehouse coupled with a Head Office and production plant in the Northeast of England to support the regions

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The Role



SMH products Ltd have some ambitious growth plans over the next 5 years and are looking for an individual to join us on this exciting and ambitious journey. You will play a part in the team working to exceed your sales budgets and forecasting your portfolio of customers across several regions. You will proactively contact existing and potential customers to promote our range of products and services via telephone calls, maximising both Sales and Profits.

Looking after trading accounts with a view to targeting new customers and onboarding them within our business. We are looking for a self-motivated, tenacious, obsessed individual with a growth mindset to join our established and expanding sales team. The successful candidate will manage existing customers and grow the basket across all categories but will also generate new business via new accounts across new sectors, essentially a Farmer, and a Hunter.

Account Management



Make regular and scheduled outbound customer contact in line with customer contact strategy and grading. Identify and act on sales opportunities within the customer base Build relationships with customer base Record and monitor activity within each account on a regular basis via CRM system Give insight on future customer needs to the business, regions and local AM Proactively work with the customer and SMH internal Stakeholders to ensure Account Payments are managed.

Product Promotion and Potential



Promote sales of key products and ranges as directed by campaigns Identify areas of potential within the product base. Gather competitor information

Reporting



Manage a diary of customer contact - customer contact strategy Enter contact calls onto company CRM system To manage a Prospects Database to forecast against target
Experience in sales is advantageous, but we are looking for an individual where the will, more than skill, is a requirement. Full training for the products and the sector, across all departments will be given. Irrelevant of the sector you have come from, we are looking for the person with transferable skills, such as interpersonal skills, communication and great customer service ethos coupled with the right attitude to grow with SMH Products Ltd in these very exciting times ahead.

A full induction, onboarding and Training programme will be put in place to enable you to confidently manage and sell into current and new customers.

If you think you have what it takes and you are goal driven and ambitious, then get in touch.

Job Types: Full-time, Permanent

Benefits:

Company pension Free parking Life insurance
Experience:

Account management: 1 year (preferred) sales: 1 year (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4258906
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    South Shields, ENG, GB, United Kingdom
  • Education
    Not mentioned