Job Description

Qargo is a cloud-based (SaaS) Transport Management Platform.

We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an all-in-one system that handles everything from initial order entry to final invoicing. It optimises planning and has a built-in AI feature that automates lengthy manual tasks.


Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability.


We're looking for an

Integrations Onboarding Manager

to join our team in

London

.


If you're looking to work in an international company in a role that offers autonomy, ownership, and impact, this is the role for you!

As an Integrations Onboarding Manager at Qargo, you will:

Act as the

primary point of contact for customers

regarding all integration requests, ensuring their requirements are accurately captured.

Work closely with Customer Onboarding Managers

, who handle the go-live of customers and provide system training, to ensure a seamless transition for customers.


Assist in

configuring integrations

to streamline the onboarding process, and in

fine tuning the documentation and procedures

.

Liaise with integration partners

to facilitate the discovery process and gather documentation, and collaborate with the professional services team to prepare for implementation.

Monitor the progress of integration projects

, keeping track of deadlines, and follow up with customers and partners to ensure timelines are met.


Maintain strong communication with the

professional services team

and the integrations team, ensuring all stakeholders are informed and coordinated throughout the integration process.


Be involved in

pre-sales discussions

when integration requirements are covered, capturing input ahead of customer sign-ups.

Your profile:

You have around

4-5 years of work experience

with a solid understanding of the

transportation industry

and previous

experience with integrations or project management

.

Technical aptitude

and familiarity with

software integrations

and API/EDI

are essential.


You're a

proactive problem-solver

who takes initiative and handles multiple tasks with ease.


You

communicate

effectively with both technical and non-technical stakeholders.


You're

customer-focused

, organised, and thrive in a fast-paced start-up environment.


Fluent in

English.

Another European Language earns you bonus points.

We offer:

Competitive salary and benefits package

.


A role with significant

responsibility, ownership, and opportunities for growth

.

Flexible and hybrid working

from our green office in Holborn London

.

The chance to be part of a talented team

driving change in the industry

.