St Helen's is looking to appoint a full-time, fixed-term Credit Controller to help to maintain the School's financial health through managing fee income and ensuring timely collection.
You will partner closely with our existing Finance team to tackle a key specific project - significantly reducing aged debt and assisting in the design and implementation of a robust, future-proof credit control framework.
Core Information
Contract Type:
This is a full-time, fixed-term position for 1 year.
Working Hours:
8:00am - 4:30pm, or 8:30am - 5:00pm, Monday to Friday, 52 weeks per year.
Annual Leave:
30 days annual leave.
Salary:
28,000 - 32,000 per annum, depending on experience.
Key Responsibilities
Main Objectives:
Monitor and manage the debtor ledger, ensuring timely collection of school fees and other charges.
Proactively follow up on outstanding balances via phone, email, and written communication.
Work collaboratively with parents and guardians to resolve billing queries and agree payment plans where appropriate
Prepare regular aged-debt reports and present to Director of Finance and Head.
Escalate overdue accounts in line with school policy, including liaison with external legal advisers if necessary.
Assist with termly billing processes and support the wider Finance Team during peak periods.
Maintain accurate financial records in the school's finance system.
The Person
Essential:
Proven experience in credit control or accounts receivable.
Excellent communication and interpersonal skills.
Ability to manage sensitive financial conversations with discretion and empathy.
Strong organisational skills with high attention to detail.
Confident in using finance software and Microsoft Office (particularly Excel).
Highly Desirable:
Experience working within the education sector or a customer-facing finance environment.
Familiarity with school fee billing systems (e.g., iFinance & iSAMS).
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Contact Details
Harry Scurlock
01923843279
harry.scurlock@sthelens.london
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