Job Description

Interim Credit Controller

An opportunity to support the Debt Control Team with a 12-month project to cleanse the aged debt ledger across a number of UK practices as part of a systems migration

What you will be doing

Joining our Central Finance Team on a 12-Month fixed-term contract, you will be able to:

Represent a number of practices, at their request, ensuring the debt collection process is adhered to
Follow the practice terms, conditions and timelines (which may differ depending on the practice)
Liaise with Clinical Directors, Practice Managers and BDD's to agree any escalations
Escalate files for legal action (via our preferred third-party debt collectors)
Complete account reconciliation and allocations on the practice management system
Answer Credit Control phone enquiries
Monitor Credit Control inboxes
Complete month end and Ad-hoc reporting
Follow the write off process
Support the Debt Control Manager and the business towards the achievement of the Group's strategy, goals and objectives
Follow FCA guidance (non-regulated business)
Undertake visits to VetPartners sites where necessary (Driving licence required, valid for the UK)
To support the Debt Control Team with any other duties as and when required

What we are looking for

Experience of working in a credit control experience is preferred


Educated to GCSE level including English and Maths (A-C / grade 4 or above)


Excellent communication/interpersonal skills


Good customer service


Excellent organisation skills and ability to multi-task


Outstanding accuracy and attention to detail


Professional and approachable


Able to work independently using own initiative, perform effectively under pressure, and work confidently under instruction and guidance


Knowledge of Microsoft Office packages, Team and Zoom

Why join us

Be part of VetPartners' supportive central finance team.


Work with a values-led organisation where people, animals and practices come first.


Opportunity to influence good debt control practice across a large UK and Ireland group.


Collaborative culture with approachable leaders and trusted colleagues.

Flexibility and inclusion

We are committed to creating an inclusive workplace where everyone feels respected and supported. We welcome applications from people of all backgrounds and circumstances. If you need any adjustments during the application or interview process, please let us know and we will be happy to help.

How to apply

If this, 12 Month interim, role sounds like a good fit for your skills and experience, we would love to hear from you. Apply through the link