Job Description

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Description

To deal with fast and multi-track RTA files with a value of up to 100k on both delegated non delegated basis, for a variety of insurer clients. It is important that the file handler can work independently and competently using their own initiative to review files and formulate the initial Strategy to ensure the best outcome for the client and have an interest in improving technical quality. You may also be asked to take responsibility for supervision of other file handlers in the team.###

Key Responsibilities

Initial report/review Case Strategy Reviewing matters throughout Review and/or report re exchange of evidence, receipt of medical evidence, joints statements or at any other stage Counter Schedule Pre-Trial reports Dealing with Disclosure Instructing Counsel/investigators/medical and other experts/surveillance Reviewing evidence (eg. Witness statements, GP records, Occupational Health/ Personnel records Drafting questions to medical experts Drafting in general Costs Schedules Research Preparing/checking Trial Bundles Reviewing surveillance Attending Conferences and Trial with Counsel Negotiations/ Drafting Payments into Court Dealing with routine correspondence Conducting site inspections and investigations Conducting CMCs and applications To ensure compliance with the SRA Standards & Regulations


Adhere to the Keoghs Values



Working Hours

35 hours per week
Monday - Friday 9am - 5pm with 1 unpaid hour for lunch.
Primary location for this role is Bolton, Parklands Office.###

Skills, Knowledge and Expertise

Education - a degree is preferable Experience of handling both RTA work is preferable. Must have a Handling Authority of at least 50k Ability to use own initiative Ability to plan and prioritise workloads Excellent listening and verbal communication skills Good telephone negotiation skills Ability to follow work processes and keep to Strategy Ability to recognise when sensitivity and tact are required Ability to make decisions Ability to remain calm under pressure



Good IT skills including Word, Outlook, and experience of a Case Management System preferred



Values

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

Our Values
We are connected
We are Dynamic
We are Innovative
We succeed together

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Benefits

Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme
Tech Scheme
Season Ticket Loan
Gym Flex
Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
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About Keoghs

Keoghs is the leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than 1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.


With more than 50 years' experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we've transformed the claims handling process for low-value personal injury claims; we've reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.