Job Description

Internal Account Administrator
Full-time: 9am - 5.30pm Monday to Friday (1 hour lunch)
Location: Hybrid Based in our Newbury Office
Start Date: ASAP
24,000
Our client is a leading provider of unified communications and collaboration solutions!
The Team - where passion meets performance! Their team is a vibrant mix of Account Managers, Business Development Managers, Renewals & Subscriptions experts, and a stellar Internal Sales team. The Internal Sales team, led by our dedicated Sales Manager, consists of diverse, fun-loving, and hardworking individuals. They thrive on creating a positive impact and driving success within the company. If you want to be part of a supportive, energetic team that values both hard work and enjoyment, we'd love to hear from you!
The Role - The Internal Account Administrator is responsible for providing essential administrative support to the Internal Sales team. This role involves managing day-to-day operational tasks, ensuring efficient workflow, and contributing to overall team productivity.
What You'll be doing...

• Order Processing: Process customer orders accurately and efficiently, ensuring timely order fulfilment and invoicing. Handle order amendments and cancellations as required.
• Quote Management: Collaborate with the Pre-Sales team to develop and manage quotes, ensuring accuracy and timely delivery.
• Sales Support: Provide administrative support to the sales team, including data entry, report generation, and document management.
• Data Management: Maintain accurate and up-to-date customer and order information in the CRM and ERP systems.
• Customer Support: Assist with customer inquiries and issues, providing timely and effective responses.
• Process Improvement: Identify opportunities to improve administrative processes and increase efficiency.

• Strong organisational and time management skills.
• Attention to detail and accuracy.
• Proficiency in CRM systems and order processing software.
• Excellent communication and interpersonal skills.
• Ability to work effectively as part of a team.

• Previous experience in an administrative role.
• Knowledge of the IT industry.