Job Description

Why Join Hood Seating?

25,000-32,000 depending on experience and bonus payments

At Hood Seating, our core purpose is to enhance well-being through innovative, ergonomic seating solutions. We believe in creating products that contribute to a healthier, more productive world. Joining our team means becoming part of a company dedicated to sustainability and building long-term relationships with our valued dealer network. We're passionate about making high-quality ergonomic seating accessible to everyone, and you'll be instrumental in that mission.

Job Title: Internal Account Manager

Department:

Sales Department

Location:

Deeside, CH5 2UA

Job Summary

You will

drive revenue growth by directly supporting the Managing Director and the wider business to achieve our collective goals.

As an Internal Account Manager, you will be the key point of contact for our designated dealers, building strong relationships and actively developing new business.

You'll manage the entire sales cycle--from generating new leads to securing orders--by leveraging digital and telephonic communication. This is a proactive, remote role where you will coordinate internal resources and support dealer efforts to bring opportunities to a close.

Key Responsibilities: Your Day-to-Day

Sales & Business Development:

Proactively

contact dealers by phone and email

to nurture relationships and identify new sales opportunities.

Generate new business

by identifying and onboarding new dealers.

Prepare and send quotes

for incoming sales inquiries, both via email and phone.

Upsell and cross-sell

our full range of products to existing dealers.

Manage and chase live opportunities

, ensuring a smooth path to order placement.

Offer and arrange sample products

for prospective dealers, sales opportunities, or showroom use.

Strategic Support:

Act as a

Personal Assistant to the Managing Director

, including

arranging and booking meetings

and other administrative tasks. Keep the

CRM and Inventory Database meticulously up to date

with all sales contacts, sales activity and opportunities. Provide accurate sales forecasts and valuable market insights to the Managing Director to help inform business strategy.

Qualifications and Competencies

Exceptional

relationship-building skills

with B2B partners. Demonstrable knowledge of effective

selling strategies

. Excellent written and verbal communication skills. High level of

autonomy and a proactive approach

to your work. Strong organisational and time-management skills. Like to have but not essential: Track record in generating new business within a B2B sales environment for a minimum of 1 year.

Specific Responsibilities

Achieve financial sales targets by nurturing robust and mutually beneficial relationships with designated dealers, providing day-to-day problem-solving solutions, and proactively identifying new business opportunities. Serve as the primary commercial contact for your designated dealers at all levels, owning the ongoing day-to-day relationship. Identify and create new sales opportunities for Hood Seating and our dealers within the UK. This includes managing the process for product applications, specials, mock-ups, and pricing agreements (SPAs) on projects. Collaborate with Hood Seating's business development efforts by identifying opportunities for larger accounts (e.g., National Accounts, Major Project Groups, A&D community) and working alongside relevant internal teams as required. Provide essential technical and specification support to dealers, collaborating with our product and design teams when necessary. Consistently promote Hood Seating's products and services, always acting in the best interests of the company to meet and exceed individual sales volume targets. Achieve key activity goals, particularly the required number of monthly dealer and client engagements via calls and virtual meetings. Maintain the highest quality of presentation in all communications, whether verbal or written, striving for "best-in-class" standards from both Hood Seating and our dealer partners. Develop an understanding of our product range and programs to effectively articulate Hood Seating's unique differentiators and competitive advantages. Cultivate an understanding of the office furniture & workspace design market. Provide accurate and timely reports to the Managing Director and ensure our CRM system (e.g., Prospectsoft) is consistently updated and utilised to its full potential for all opportunities and forecasts.

Company Requirements

Health & Safety:

Adhere to all safe working practices and attend safety briefings as requested. Take personal responsibility for your own safety and the safety of your co-workers in accordance with The Health & Safety at Work Act 1974, and The Management of Health and Safety at Work Regulations 1999.

Compliance:

Ensure full compliance with all Hood Seating business systems, processes, certification schemes, and relevant regulations and legislation. Support internal quality controls and audits to demonstrate ongoing compliance.

Job Holder Requirements

Characteristics

Methodical, hardworking, ambitious, and energetic. Adept at handling objections and resolving potential confrontations with diplomacy. Articulate and diplomatic. Honest and possesses high levels of integrity.

Who We Hire

At Hood Seating Ltd, we believe in the power of a diverse and inclusive workforce. We hire qualified applicants from a wide range of backgrounds and abilities. Here, you are encouraged to bring your whole self to work. We are committed to equal opportunity employment, including veterans and people with disabilities.

Hood Seating complies with all applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our HR department at info@hoodseating.com to discuss your needs.

Job Types: Full-time, Permanent

Pay: 25,000.00-320,000.00 per year

Benefits:

Canteen Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Free parking Health & wellbeing programme On-site parking Private dental insurance Private medical insurance
Education:

GCSE or equivalent (required)
Work Location: In person