Job Description

Do you have a background in sales and business development? - if so then this just might be the right position for you! We can offer a fantastic salary of 28,600 per year, two free lunches a week to say thank you and the added bonus of free parking on site.

Hillcroft Surgery Supplies is a fast-growing and family-owned company based in Yeovil, supplying medical consumables, pharmaceuticals and equipment to Doctor's Surgeries and Health Centres across the UK. We are a friendly and warm company with strong human values at the core of the business, and we pride ourselves on our outstanding customer service and the desire to 'go the extra mile'.

We have an office-based sales team who work with both existing and new clients in promoting both our products and services. The sales team are also supporting a number of Sales Representatives who are out in the field, and we are seeking an additional Internal Account Manager to support the team.

The successful candidate will be prepared to work with numbers confidently, have excellent telephone skills, be IT literate and have strong attention to detail. This is a challenging but rewarding role within a thriving, fast-growing and forward-thinking business that is expanding. A knowledge of the healthcare industry would be useful but is not essential as full training will be provided.

Primary Duties:

Managing our new and existing clients' experience with our business Engaging with customers by phone and email to discuss improvements to their service Advising clients of alternative products and services to benefit their needs Account analysis and reporting Processing Report Forms from Sales Reps and ensuring that actions are followed through Electronic filing Sending web logins to clients needing to access the website Managing a daily task list on the CRM to complete and record processes accurately Drafting professional emails to clients and replying to queries Validating database lists prior to mailouts Contacting existing clients to book Rep appointments Helping to prepare Rep Summary forms prior to appointments Undertaking other administrative duties for the team as required

Required Education, Skills and Qualifications:

Experience of sales and business development, or a desire to learn Excellent listening and communication skills Be able and confident when speaking to clients on the telephone Willingness to go the extra mile for the client High attention to detail Strong organisational and time management skills Good keyboard and numeracy skills Ability to think on your feet GCSEs or equivalent (including Maths and English) at Grade C or above

Hours of work:

This is a full-time position working 7:30am - 5:00pm Monday to Friday.

In addition to the benefits shared above you will also receive 28 days per year holiday (including bank holidays)

How to apply:

Please send us your CV and we will be in touch if your application is successful.

Our interview process may include the following:

An initial 30 min video call via a platform such as Microsoft Teams or Zoom A face-to-face interview at our office where you will meet your manager and receive an office tour A 2nd stage interview where you will get to meet the team and experience what its like to be part of the team yourself
If you have any questions at this stage, please feel free to contact Tristan East, our Sales Manager by email tristan@hillcroftsupplies.com

Job Types: Full-time, Permanent

Pay: 28,600.00 per year

Benefits:

Discounted or free food Free parking On-site parking
Work Location: In person