Job Description

London Fire Brigade (LFB) is London's Fire and Rescue Service - one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city.



We employ over 5,500 people, across our operational team (our firefighters), control (our call handlers who answer your 999 calls) and our non-operational team (our teams who work behind the scenes to support our front-line services, including HR, IT, Finance, Procurement, Communications etc.).



An exciting opportunity has arisen to play a key leadership role in the internal communication team at London Fire Brigade. The opportunity arises at an opportune time as the team is in the process of re-setting its communication support to an incoming London Fire Commissioner and his leadership team.



The organisation is implementing far-reaching changes in the wake of a major transformation programme. The programme encompassed everything from equipment modernisation to radical culture change, and communication in support of all this remains a key enabler.



At the same time, we are in the process of modernising and streamlining the organisation's communication channels to improve the experience for firefighters, other operational colleagues, and headquarters teams. This includes the introduction of digital screens in fire stations, and a re-shaping and re-launching of all our internal briefing events.



The role is London-based and requires at least 40% in-office / on-station working to facilitate collaborative working with stakeholders.



This role provides an opportunity for an excellent communications leader to support the development and delivery of our internal communications strategy, and to extend their capability and experience by providing strength and leadership in a can-do, friendly team.



London Fire Brigade is a dynamic, forward-looking organisation, at the heart of serving our diverse and constantly-evolving city.



Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range or the full advert, please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.



We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Assessment Overview

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Stage 1



To apply, please complete the online application, upload a copy of your up-to-date CV, provide a cover letter and provide evidence to address the following selection criteria:



1. Experience of working closely with the most senior members of large organisations' leadership teams to define and deliver engaging communication in support of their priorities, in complex and multi-site organisations with varied audiences.

2. Experience of developing, delivering and evaluating new and existing internal communication channels, with experience of sourcing and processing data to allow reporting and metrics analysis in a communications environment.

3. Stakeholder management to a high level, able to build and maintain respectful and credible relationships from top to bottom of large organisations.

4. Team management - able to recruit, manage, develop and support teams through growth and change, including in appointing and managing suppliers.

5. Strength and accuracy in all core comms skills - distilling issues, planning, writing / presenting - confident oral speaker and facilitator - supporting leadership communication materials.



Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above.



Shortlisted candidates will be invited to attend stage 2.



Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.



Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.



Stage 2



Assessment for this role is due to take place early/mid July 2025. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.



Assessment will take place in person at our Union Street, Southwark offices, and will be comprised of:



A presentation on communication changes you have introduced in other settings you've worked in, and how these might be useful for LFB A timed exercise, to develop a written response to a brief A panel interview

Additional Information

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Benefits of working for the London Fire Brigade



26 days' holiday plus bank holidays Flexi-time Scheme (which can result in an additional 12 days annual leave) Additional leave between Christmas Day and New Year Family (including maternity) leave and emergency support leave Flexible working including work from home 60% Free access to the Brigade gym Use of the Brigade's Medical Adviser/physios/fitness advisers Free counselling Season ticket loans Join social networks including our Equality Support Groups Contributory pension scheme Cycle to work scheme Staff discount scheme including access to Blue Light Card retail and hospitality discounts Opportunity to access affordable accommodation



In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.