Job Description

About the role

We're on a journey to improve the way we engage with our staff at Plymouth Community Homes so everyone in our c.650-strong workforce feels informed, empowered and heard. We want to connect colleagues with our corporate vision so they know what we're doing as an organisation, and better understand how their role is vital in supporting us to achieve our aims.


To do that, we're rolling out a brand new Internal Communications Strategy - and we need an enthusiastic and imaginative Internal Communications Officer to lead our approach to engaging, informing and listening to staff feedback through well-planned and targeted workstreams.

Our ideal candidate for this role is someone who:

Has experience of working in communications, journalism, engagement or human relations and knows how to connect with large, diverse groups of people Is passionate about storytelling and finding creative ways to reach different audiences, including through digital platforms, well-written content and in-person events Is confident, engaging and great at grabbing attention - and keeping it. We need a great presenter able to plan, manage and deliver staff events from conferences and team briefings to hosting webinars and meeting with stakeholders Is also a great listener who cares about making sure every voice is heard, so staff feedback can be used effectively to make positive change

About Plymouth Community Homes

We are the city's largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we're aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.


With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.

What we can offer you:

Flexible working opportunities including flexi-time and hybrid working Excellent pension scheme with a high level of employer contributions Free, fully equipped onsite gym and changing facilities. The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option Free Employee Assistance programme, including free counselling Free annual flu vaccination Cycle to Work scheme The opportunity to work in a beautiful and vibrant part of the Southwest We support digital working with modern devices/smart phones It's fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year Our modern and spacious offices are right on a bus route, and just three miles from the city centre We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co-op, Starbucks and Tim Hortons

To Apply:

If you are interested in this fantastic opportunity please select apply and complete our form, making reference to the person specification to demonstrate how you consider that your knowledge, skills and experience meet the requirements of the job.


For an informal discussion about this role, please contact Mary O'Leary, Head of Communication Marketing, and External Engagement at mary.oleary@pch.co.uk


This post is not suitable for job share.


Shortlisting Date: 20th October 2025


Interview Date: 29th October 2025


If you are an apprentice, please ensure that you make the Learning & Development team aware that you intend to apply for this position.


We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.

Living and Working in Plymouth