Job Description

Internal IT Systems Manager
Salary: up to 52k + benefits
Location: Borehamwood (Hybrid)
Duration: Permanent
About the Role
We are looking for an Internal IT Systems Manager to take ownership of our internal IT platforms and lead the way in how we use technology to work smarter. This is a newly created role with significant scope -- initially hands-on, but with the opportunity to grow and build a small team over time.
You'll oversee our key systems -- including Halo, IT Glue, RMM, automation, alerting, and workflow tools -- ensuring they're fully optimised, integrated, and delivering maximum value to the business. You'll also be responsible for setting standards, introducing best practices, and ensuring the business gets the most out of its IT investments.
Key Responsibilities

• Own and manage internal IT systems (Halo, IT Glue, RMM, automation, workflows, alerting).
• Develop the roadmap for internal systems, ensuring they scale with business needs.
• Design, implement, and optimise automation, workflows, and integrations.
• Lead on IT knowledge management, ensuring documentation and processes are consistent and reliable.
• Act as the subject matter expert and key point of contact for internal IT tools.
• Engage with stakeholders across the business to understand challenges and deliver smarter solutions.
• Proactively identify opportunities to improve efficiency and productivity through technology.
• Ensure system performance, compliance, and security best practices are followed.
• Over time, build and manage a small team to support internal systems and processes.

Skills & Experience

• Proven experience managing and optimising IT systems and tooling.
• Hands-on expertise with Halo, IT Glue, RMM platforms, and automation tools.
• Strong understanding of workflow design, automation, and process optimisation.
• Experience introducing governance, best practice, and documentation standards.
• Comfortable operating independently while also having leadership potential.
• Strong stakeholder management and communication skills.
• Strategic mindset with the ability to turn business needs into technical solutions.

Why Join Us?

• A greenfield opportunity to shape and own our internal IT systems strategy.
• The chance to grow into a leadership role, building a team around you.
• Huge scope for innovation -- freedom to implement new tools and smarter ways of working.
• Competitive salary (50,000) plus benefits.

IND/LET

Skills Required