Job Description

Details

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Reference number

419571
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Salary

114,894 - 126,018
114,894 - 126,018 pro rata (pay commensurate with NHS or equivalent experience)
GBP
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Job grade

Other###

Contract type

Permanent###

Type of role

Health Professionals

Medical###

Working pattern

Part-time###

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Manchester, North West England, M2 3HQ : City of Westminster, London (region), SW1P 4QP

About the job

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Job summary

Closing date: 28 August

Interview dates: w/c 29 September

Salary:

114,894 - 126,018 pro rata (pay commensurate with NHS or equivalent experience)



Make a difference, join our team.


The Parliamentary and Health Service Ombudsman (PHSO) is a modern, vibrant organisation full of passionate, committed people. We make final decisions on complaints that have not been resolved by UK Government departments and the NHS in England. We work closely with people to understand where, how and why public services sometimes fall short and fail to put people first. And we find ways to put it right.


With offices centrally located in Manchester City Centre and Westminster, we employ 600 individuals, collaboratively working together to make voices heard. We have created a diverse and inclusive culture, whilst offering flexibility to give you the autonomy to work in the best way suited to you.


As an Internal Professional Adviser, you will be employed on a part-time contract, allowing you to continue your vital work within the NHS. This ensures that you bring the most current and up-to-date knowledge and experience to our organisation, enhancing both clinical practice and the organisational context in which services are delivered.


If you are ready to make a meaningful impact and share your expertise, we encourage you to apply and join our team!

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Job description

The role:

provide evidence-based clinical advice to caseworkers in line with the Ombudsman's Clinical Standard support the PHSO key strategic objectives by taking an active role in quality assurance activities and in sharing the learning from complaints to enhance clinical practice and so improve patient care manage own workload to ensure that all requests are completed within the identified timescales, and any problems communicated the clinical advice support team (CAST) work effectively as part of the Clinical Advice team, contributing to discussions and developments to enhance the provision of Clinical Advice demonstrate an understanding of the external context in which the Parliamentary and Health Service Ombudsman operates, including, where appropriate, building relationships with external organisations to improve the influence and accessibility of the Office in line with the external relations strategy. ###

Person specification

The successful applicant will:

have at least 5 years' experience working as a consultant be currently practising as a consultant adult psychiatrist with active on-call commitments within the NHS be able to condense complex medical issues into a format understandable by lay colleagues and complainants in written and verbal formats be able to adapt to working as part of an office based, non-medical team under non-clinical leadership be on the GMC Specialist Register.

We recognise the value of lived experience. If you have experience of complaining about any public body, we strongly encourage you to apply.

We know the value of having diverse, representative teams across our organisation. Which is why we particularly encourage applications from candidates who are likely to be underrepresented within the team. These include people who are:

Asian, Black, Mixed Ethnicity or another ethnic background women disabled LGBTQ+.

Benefits

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Benefits:

Civil Service Pension scheme 32.5 days annual leave hybrid working: 40 percent office based flexible working access to a free, confidential Employee Assistance Programme offering 24/7 advice and support from professionals and counsellors comprehensive learning and development programme employee discount scheme across hundreds of retailers bicycle loan scheme season ticket loan gym membership subsidy paid for professional memberships eye test reimbursement.

Things you need to know

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Selection process details

Inclusion & Wellbeing

Equality, diversity, inclusion, and wellbeing are vital to the way we work and our culture. We want our colleagues feel included, valued, and supported at work. It is essential that we are representative and accessible for the people who work here and those who use our service.


Actions we take to embed this include:

an anonymised shortlisting process to make sure it is fair and unbiased monitoring the demographic trends in our workforce and making measured, sustained efforts to improve our diversity at all levels providing wellbeing support and opportunities for personal and professional development for all colleagues creating spaces for connection and engagement through our employee network groups and social clubs part of the disability confident scheme providing reasonable adjustments engaging in regular inclusion learning to enhance the cultural competency of our organisation.

If you want to join a dedicated team that makes a real difference and helps raise standards in public services, then is the opportunity for you.

If you would like to learn more about the role, please contact Keith Harkins, Lead Clinician at Keith.Harkins@ombudsman.org.uk



Interviews will be held onsite.


Please note that we don't offer feedback at application stage.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK. We are unable to offer sponsorship as we do not have a licence.

We do not accept CV's. To apply for the role, please complete the application form by clicking on the 'apply now' button.

Please note, we reserve the right to close the advert early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

No agencies. Applications from individuals only.




Feedback will only be provided if you attend an interview or assessment.###

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.###

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
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Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.###

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.###

Contact point for applicants

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Job contact :

Name : Keith Harkins, Lead Clinician Email : Keith.Harkins@ombudsman.org.uk
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Recruitment team

* Email : recruitment@ombudsman.org.uk