Job Description

Previous experience essential

Industry experience preferable

Main Duties:

To develop a detailed knowledge of the product to be sold, pro-actively seeking new business opportunities via phone, internet and other media's

To cold-call prospective customers to achieve new sales and build relationships.

To develop relationships and manage existing accounts.

The ability to upsell our products to existing accounts

To deal with incoming telephone calls, answering customer enquiries and providing an excellent customer service.

To process orders, gather and record all customer information accurately and effectively.

Ability to work effectively under pressure and to key performance indicators (KPI's)

Provides customers with relevant product information and technical advice

Advises customers on appropriate product selection, availability and delivery

Determines selling prices and margins

Generates Sales Order on Sage 200 and copies customer by E-mail

Upsells other company products as appropriate

Advises customers on appropriate related necessary equipment which the customer may need

Obtains customer's PO prior to dispatching equipment

Checks on stock levels and prices

Advises Order Purchasing Manager re stocks required to fulfil order

Co-ordinate the follow-up on existing leads and generate and develop new leads in an effective and structured manner

Provide back-up sales support to field reps, liaise with existing clients and deal with initial customer enquiries

Assist with after-sales queries and investigate customer complaints ensuring any issues are resolved to the customer's satisfaction

Any other reasonable duties which are within the employee's competencies

Work remotely

No
Job Type: Full-time

Pay: From 24,454.00 per year

Benefits:

On-site parking
Schedule:

Monday to Friday
Experience:

B2B sales: 1 year (preferred)
Work Location: In person

Application deadline: 31/07/2025