Job Description

Internal Sales Engineer

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Our client are a leading provider of innovative pump solutions, serving various industries with high-quality products and exceptional customer service. Our company is committed to delivering cutting-edge technology and reliable equipment to meet the diverse needs of our clients.

Job Overview

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Our client are seeking a talented and motivated Internal Sales Engineer to join their dynamic team. The successful candidate will play a crucial role in supporting our sales efforts, providing technical expertise, and ensuring customer satisfaction. This position requires a unique blend of technical knowledge, commercial awareness, and excellent communication skills.

Key Responsibilities

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Technical Product Support: + Analyse customer requirements and specifications to recommend appropriate pump products and associated equipment
+ Perform detailed sizing and selection of pump systems using specialised software and engineering principles
+ Provide technical guidance and support to both internal and external stakeholders
+ Stay up-to-date with the latest industry trends, technologies, and product developments
Customer and Supplier Liaison: + Serve as the primary point of contact for customer inquiries and technical questions
+ Collaborate with suppliers to ensure product availability and resolve any issues
+ Build and maintain strong relationships with customers and suppliers
+ Conduct product presentations and demonstrations when required
Quotation Generation and Follow-up: + Prepare detailed and accurate quotations for pump systems and associated equipment
+ Ensure all quotations are competitive and align with company pricing strategies
+ Follow up on quotations in a timely manner to maximise conversion rates
+ Negotiate terms and conditions with customers when necessary
Sales Support and Order Processing: + Assist the external sales team with technical information and product recommendations
+ Process customer orders accurately and efficiently
+ Monitor order progress and communicate updates to customers
+ Collaborate with other departments to ensure smooth order fulfilment
Market Analysis and Reporting: + Conduct market research to identify new opportunities and trends
+ Analyse sales data and prepare regular reports on performance and market insights
+ Contribute to the development of sales strategies and product improvements
+ Participate in forecasting and budgeting activities
Continuous Improvement: + Identify areas for process improvement within the sales and technical support functions
+ Propose and implement solutions to enhance efficiency and customer satisfaction
+ Participate in training sessions and workshops to expand product knowledge and skills
+ Mentor junior team members and share best practices

Required Qualifications

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Minimum of 2-5 years of experience in technical sales, preferably in the pump or motor industry Strong technical knowledge of pump systems, fluid dynamics, motors. Great communication skills
For more information please contact the team at Recra