Job Description

Are you a confident communicator with a knack for building great customer relationships? John Smith's, a leading supplier of architectural ironmongery in Aberdeen, is looking for a driven and organised Internal Sales Executive to join our growing sales team.

About the Role:

In this customer-focused sales role, you'll work closely with both new and existing clients to support their needs, process orders efficiently, and help grow their accounts. This is a great opportunity for someone who enjoys sales, service, and seeing results.

Your responsibilities will include:

Handling inbound customer enquiries by phone and email

Processing sales orders and quotations accurately and efficiently

Building and maintaining strong relationships with key trade accounts

Working towards account growth targets and performance KPIs

Liaising with suppliers and our warehouse team to ensure smooth delivery of goods

What we're looking for:

Strong communication and interpersonal skills

A proactive, sales-driven mindset with good attention to detail

Ability to manage and grow customer accounts professionally

Organised and confident using order processing systems (training provided)

Previous experience in sales, the construction industry, or knowledge of ironmongery/power tools would be advantageous, but we welcome applicants with strong customer service backgrounds who are keen to learn.

What we offer:

A full-time, permanent role in a supportive and professional environment

Competitive salary with performance-based incentives

Ongoing training and development opportunities

A chance to grow within a respected local business

Staff discount and other benefits

Ready to take the next step in your sales career? Apply now and become a key part of the John Smith's team, helping us deliver great service to the tradespeople and businesses who rely on us every day.

Job Types: Full-time, Permanent

Pay: From 27,800.00 per year

Additional pay:

Bonus scheme Yearly bonus
Benefits:

Discounted or free food Life insurance
Schedule:

8 hour shift Day shift Monday to Friday No weekends
Experience:

B2B sales: 2 years (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person