Job Description

We are looking for an enthusiastic person to join our small team and play an important role in supporting and developing our expanding customer base.

This is an exciting position within the company that provides an opportunity for a candidate to make the role their own. We are looking for an individual who works well in a team, but also can self-manage their time and projects. Compliance Training Products rewards and celebrates success in a small yet supportive team environment, and initiative is welcomed and encouraged.

We are looking for just the right fit, so if you are ready for a new challenge, apply now with your CV and a few words about why you're our missing piece.

About the company:

Compliance Training Products is a well-established publisher of online training resources for the financial, accounting and legal sectors. Over the years we have secured a solid reputation and many loyal clients, based on the quality of our products and customer service. We are a small company, staffed with smart and focussed individuals. Each person's input is vital to our continued success, and each person is valued and rewarded for their contribution.

Role and responsibilities:

Alongside your colleagues, you will take responsibility for the full customer life cycle:

Attracting customers - via various marketing channels such as email campaigns, website content, PPC and SEO Following up sales leads by phone and email, and responding to customer enquiries Securing new business Maintaining ongoing relationships - supporting customers and completing any necessary admin

Benefits of working for us:

The role is full time and office based, with flexible working hours. In addition to public holidays, we have a generous holiday allowance of 29 days, rising to 34 days after 5 years. We offer a competitive pay and pension package, opportunities for self-directed learning, and the prospect of working in a calm and congenial office environment. We are conveniently located next to Great Shelford station, with free on-site parking, so this role is easily commutable from most parts of Cambridgeshire, North Herts, and North Essex.

Desirable skills and experience:

Experience in a customer service, sales or marketing environment Experience working with databases and Excel - IT Proficient Excellent communication skills - you will be in contact with customers via phone and email so you will need good spoken and written English The ability to manage your own workload

How to apply:

If you have the requisite skills and mind-set, and you're interested in being part of a growing business that recognises and rewards talent, apply now by emailing your CV with a cover letter to RL@ctp.co.uk

Eligible candidates will be invited to a face-to-face interview.

Job Types: Full-time, Permanent

Salary: 30,000.00-34,000.00 per year

Job Types: Full-time, Permanent

Pay: 30,000.00-34,000.00 per year

Benefits:

Company pension Free parking
Ability to commute/relocate:

Cambridge CB22 5NE: reliably commute or plan to relocate before starting work (required)
Work Location: In person