Job Description

Job Title:

Internal Sales Representative

Job Type:

Full-Time

Location:

Heywood, UK

Department:

Sales & Customer Support

Overview:

A PE-owned, global, multi-location company with ambitious growth targets, operating in a deadline-driven manufacturing environment. We specialise in PTFE Coated Belts, PTFE Fabrics and Tapes, Thermal Spray Tapes, and Filtration media.

We're looking for a proactive and enthusiastic Internal Sales Representative to join our dynamic team. In this key role, you'll provide essential customer service support and help drive sales growth of a technically challenging product range by maintaining strong relationships with existing clients and converting inbound enquiries into successful orders.

Responsibilities will include (but are not limited to):

Acting as the first point of contact for customer enquiries via phone, email, and online platforms

Handling all aspects of customer service, including order processing, quotations, and follow-ups to ensure customer satisfaction

Investigating and resolving customer complaints, and developing effective solutions

Proactively identifying opportunities to upsell or cross-sell products

Identifying and pursuing new business opportunities, including acquiring new customers and re-engaging lapsed or lost accounts

Evaluating customers' needs and building productive, long-lasting relationships

Ensuring all sales activity is updated in the CRM system (Salesforce.com)

Providing training and technical support to end-user clients as required

Making occasional customer visits

Requirements:

Previous experience in internal sales or customer service

Excellent communication and interpersonal skills

Strong attention to detail with the ability to multitask

Proficiency in MS Office and CRM systems

Effective presentation, sales, negotiation, and influencing skills

Knowledge of fabrics/textiles and chemicals is an advantage

About Us

AMMEGA is a global company located in 40 countries.

We value our employees, customers, entrepreneurship and we act in an agile and responsible way. Our mission and continuous improvement culture is the foundation for a strong and sustainable businesses appreciated by our customers. The Ammega Group's businesses provide advanced and high-quality belting solutions for 20 different industries including global logistics, food production, fitness equipment, household appliances and energy production.

About the Team

We belong to a global network of over 6000 employees of Ammega Group. Our employees, being a part of a high-performance organization, develop their careers in a global environment, participate in diverse teams and take advantage of our worldwide expertise in conveyor belting, power transmission, fluid power and business services. AMMEGA's sustainable business approach ensures our teams operate within a safe and stable work environment, with high respect for their professional development and well-being.

START DATE: ASAP

Job Types: Permanent, Full-time

Additional pay:

Performance bonus
Benefits:

Company pension Free On-site parking Company events Employee assistance programme Internal sales bonus
Schedule:

Monday to Friday
Experience:

Sales: 3 years (preferred)
Licence/Certification:

Driving Licence (required)
Work Location: Heywood, UK

Job Types: Full-time, Permanent

Additional pay:

Bonus scheme Performance bonus
Benefits:

Company events Company pension Free parking On-site parking
Schedule:

Monday to Friday
Experience:

Sales: 3 years (preferred)
Work Location: In person

Reference ID: Sales Representative