Job Description

We are excited to be recruiting to two posts within our Internal Sales team.

We are an independent dynamic, steel solution provider with strong family ethos and values that makes us stand out from the crowd and enable us to be successful in a challenging marketplace always striving to have a smile on our face.

As one of the UK's largest steel stockholders, we are recognised as experts by our diverse customer base in a wide range of industries including Motorsport, Mining, Off-Highway, Power Generation, Construction, Defence and Industrial engineering sectors.

The suitable candidates will be working with a defined set of our customers and will be required to create, develop and maintain relationships, drive repeat trading, drive the Team sales budget with a focus on excellent customer service at all times.

Without doubt, our largest single continuous investment is our people. It's what makes Hillfoot the unique and distinctive business that we've become.

By joining Hillfoot, you'll be working for a company that works together as a family committed to doing the very best for each other, and our customers.

Everything we do is built upon our values of respect, community, integrity and innovation in an organisation where we want everyone to have a role that is enjoyable, challenging and rewarding.

It comes as no surprise then that we place a high value on training and development. We're in an industry that never stands still, and we're constantly moving forward. Which is why every job at Hillfoot works, in some way or another, towards our shared objectives.

We look for individuals who are proactive, dedicated, and have a positive approach to their work. We value attitude and willingness to learn just as much as experience and qualifications. So if you want to grow, grow with us!

In this role you will be required to:

Build key relationships to ensure loyalty, return business and sustained trading Deliver a high level of customer service ensuring we maintain our 'best in class' position Evaluate enquiries via telephone Produce quotations based on agreed commercial policies Follow up quotations in pursuit of orders and gaining commercial feedback, and respond accordingly Maximise all enquires/opportunities and apply added value where possible, through product and service differentiation Develop trading customers and repeat business Escalate, for support, any potential opportunity for 'new/repeat/contractual business', then to follow the 'Future One' sales framework Make proactive customer telephone calls to allocated customer base to create opportunities and orders. (i.e. based on customer underperformance). Ensure maintenance of individual customer plans and CRM files where necessary Overcome objection to the achievement of individual and shared KPIs and sales targets Grow profitability, control costs and maximise efficiency for the suite of allocated transactional accounts Undertake additional duties as required.

Person Specification:

Specialist/Technical

Previous experience of working in a steel stock holding/ manufacturing /industrial environment is desirable but not essential. Experience of working in a customer centric role within a sales office environment where the focus is on delivering high levels of customer service. Experience of engaging with customers, either face-to-face or telephone. Experience of working in a fast-paced environment with KPIs/targets to achieve. Committed to meeting customer need. Experience within a sales or commercial function. Sound understanding of GDPR relating to the function.

Administrative/Organisational

Ability to deal with a variety of daily issues and prioritise own work. Methodical with high attention to detail and accuracy. Sets high standards for self.

Communication

Strong and confident communication skills both orally and in writing. Ability to build strong relationships with people to support successful collaboration. Responds positively to change and can adapt quickly.

General

Professional, knowledgeable and credible. Self-starter with a 'can do' attitude willing to be flexible and committed to continual self- improvement and learning. Committed to upholding our Company Values.

All applicants must have the right to work in the UK at the point of interview and for the duration of the employment contract. As part of the recruitment process, you will be asked to provide documented evidence of your eligibility to work in the UK.

Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Benefits:

Company events Company pension Life insurance On-site parking Sick pay
Work Location: In person

Application deadline: 31/10/2025