The role is to support UK&I Sales team, playing an integral role in the coordination of sales in conjunction with our internal teams and providing valued customer satisfaction.
Key Responsibilities as Internal Sales Support Executive:
The Internal Sales Support Executive supports the UK&I Sales Team. This role is required to closely assist the Sales team and deliver high quality sales and admin support as well as data and reporting insight on a monthly, quarterly, yearly and ad hoc basis.
The detailed responsibilities are listed below.
Support Authorised and target accounts within the region to achieve sales goals.
Support regional field based sales team with quotations and marketing information.
To identify business opportunities amongst current customers.
To work closely with our Marketing team to entice existing customers & encourage new customers, by organising activities & events that inform & inspire them to work with Hanwha Vision Europe as their preferred partner of choice
Updating CRM
Assist in keeping customer and project data within CRM system up to date
First point of contact for user support for CRM
Assist to resolve issues and improve CRM based on user feedback
Project Pricing & Quotation
Arrange and communicate the appropriate internal approvals for special/project pricing on products
Create and manage approved project pricing matrix
Quotation
- Monitor and archive them within shared folder
- Archive / Update quotations and approved documents in CRM
Liaise/Respond to relevant queries
Respond to sales enquiries received via the Sales team and/or directly from the Customers
Support with Customer Loan and Sample Approval Requests
Assist with the following queries, issues & leads
Other ad hoc duties associated with the support role
Skill Requirements:
Educated to degree level
Experience using CRM systems
Generally, computer literate with strong Microsoft Office skills, with particular focus on Excel and PowerPoint
Excellent communication skills, with the ability to communicate effectively at all levels of the business and with customers in a clear and concise manner
Strong administration and organisation skills
Positive, can do attitude
Ability to remain calm and work in a dynamic and fast paced environment
Exceptional attention to detail
Job Types: Full-time, Permanent
Pay: 30,000.00-35,000.00 per year
Benefits:
Company pension
Free parking
Gym membership
Life insurance
On-site parking
Referral programme
Ability to commute/relocate:
Salford M6: reliably commute or plan to relocate before starting work (required)
Experience:
CCTV: 3 years (preferred)
Internal Sales: 2 years (preferred)
Salesforce: 2 years (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
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