Job Description

What You Can Expect

At Rhenus, we believe everyone plays a crucial role and our people are the cornerstone of our success. By contributing your unique strengths and your dedication, you help shape our collective impact on the global stage .


We value practical solutions and quick decisions, empowering you to take ownership and make a difference . By turning fresh ideas into reality we embrace change and provide you the opportunity to unleash your entrepreneurial spirit.


Recognised as a top employer, and united by a common goal, we are committed to fostering a workplace cul ture that embraces diverse perspectives and fosters collaboration . We empower each other to drive growth and success.


We are recruiting for a customer oriented Internal Sales Team Leader, working in conjunction with the Internal Sales Team Manager and group commercial team you will become a product specialist along with our commercial processes. You will be responsible for ensuring the UK Internal sales team is motivated and encouraged to hit and exceed daily, weekly and monthly KPI's and sales targets.





The UK internal Sales team introduce and manage proactive development within their own portfolio of customers both new and existing, The team Leader will support the Internal Sales Manager in their responsibility for increasing quotation enquiries and gains leading to shipment number increase across the UK, improving conversion rates & gross margin along with the proactive implementation of our IT Solutions Freight Portal - Weborder.





You will become an integral part of the training and development of existing and new employees and a key component in recruitment processes and in production of new services and products.

Main Duties:

Full engagement with customers promoting our strengths and services, but also empowering / motivating the team to work confidently and independently.


Understand and implement Rhenus road commercial defined processes and best practices. Generating new opportunities for Rhenus through telesales and spot quoting New Sales - research and prepare qualified sales leads for shipment volume development Client onboarding new and existing with IT Solutions Recording of sales activity in "Dynamics" CRM system Support the team to achieve targets as directed by management Development of existing client base Pipeline of new potential customers Maintain appropriate knowledge of the competition and marketplace Knowledge of budgeted figures for both IT applications and Shipment / GM growth and development actions KPI support for monthly analysis, Including Product & Gross Margin monitoring

Systems and applications (full training provided)

Client relation management tool Business analysis tool (Power BI and Qlik Sense) Quoting tool (RTC) Transport management system - (ROC's) Microsoft programmes

Expectations

UK travel to hubs and satellite branches Monthly and annual achievement of KPI's set by management

What You Bring:

Key Competencies:

Clear communicator, with a coaching mindset Target driven, with ability to manage own workload and times and assist other with theirs Negotiation and Selling skills, which must include upselling and finding bespoke and niche opportunities Problem solving skills to include conflict/compliant resolution for both internal and external customers and employees

Skills and Experience:

Minimum 2 years of experience of leading a team of sales staff with proven history of achieving company sales budgets Experience in European Road freight Groupage, LTL and FTL shipping Proficient in Microsoft office and Power-Bi would be advantageous Experience in Social selling would be advantageous (Linkedin, etc)

Specific Systems Knowledge:

Spot price and tariff management tools Knowledge of client booking portals

Qualifications:

Strong Pass in GCSE Maths and English Recognised Leadership qualification
The future isn't just built by the company - it's shaped by each of us, working together . Join our Rhenus community to make an impact, and grow alongside a team of passionate people who are dedicated to making a difference.

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