Job Description

The

Internal Sales

role involves working closely with the sales team to build and maintain strong customer relationships by providing timely quotations and exceptional support. The position focuses on identifying and maximising commercial opportunities through effective negotiation of pricing and product solutions, ensuring that sales targets set by the Management Team are consistently achieved.

Responsibilities

Working closely alongside the Sales Team Leader, sales team, internal departments, customers, and suppliers to maintain the . Liaise with members of the Sales Team to share customer and product knowledge to achieve regular sales and maintain high levels of service. Liaise with members of other internal teams (Service, Order Processing, Accounts, Stores) to ensure a smooth process for the customer from enquiring to paying the invoice. Use your own initiative to make profits, selling stock products where applicable. To work within the pricing and discount policy of the Company and within any discount or margin guidance laid down by the Managing Director and supplier. Maintaining the highest customer service levels. Provide regular feedback to the Sales Team and Team Leader. Updating company databases as required. Delivering upon customer requests in a timely manner. Answering incoming phones & taking accurate details. Any other duties as and when required.

Candidate Profile

Personal drive and highly self-motivated Clear and concise written and spoken communication skills. Excellent telephone manner. Ability to communicate well at all levels (from engineers to Directors). IT literate with a good working knowledge of Microsoft Office. Good numeracy skills and understanding of profit / margins. Good problem-solving approach to customers as well as excellent negotiation skills. Technical aptitude is an advantage, but training will be provided.

About Tricel

Tricel, a family-run business, was founded in 1973 by Anne Stack and Con Stack. The company began by producing products from glass-reinforced plastics (GRP). It expanded its exports and established manufacturing facilities throughout the UK and Europe by implementing a comprehensive growth strategy in the 1990s and 2000s. The Stack family leads Tricel, which provides market-leading solutions in over 50 countries. Among the markets served by the company are storage tanks, pumps, sewage treatment tanks, construction products, and lubricant distribution. With its headquarters in Killarney, the Tricel Group consists of 15 companies across Europe, including seven manufacturing facilities. The company employs more than 600 people at these locations. The company has grown domestically and internationally by manufacturing locally, exporting, partnering with local distributors, and acquiring companies that enhance its product capabilities and geographical reach. In the next five years, the company's roadmap for growth will continue to be based on three main pillars: Customer Excellence, Innovation & Sustainability.

How to Apply

Tricel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

By submitting your application, you consent to the processing of your personal data. We will use your information solely for recruitment purposes, and it will be stored securely. Tricel uses a third party provider called UKG to store and process candidates data on our behalf.

Job Types: Full-time, Permanent

Benefits:

Casual dress Company events Company pension Cycle to work scheme Free flu jabs Free parking Health & wellbeing programme On-site parking Referral programme
Ability to commute/relocate:

Waterlooville PO7: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person