Job Description

Hoco Parts is the fastest growing premium motorcycle parts and accessory supplier in the UK. Holding the UK distributorship for some of the world's best known motorcycle brands. We are seeking some highly motivated individuals to join our business at our offices in Huddersfield.

Internal Sales

Description

Internal sales and e-sales advisor

The role involves processing orders from motorcycle dealers via telephone, email and web and other e-commerce enquiries efficiently and effectively using the company's web-based management system and other system tools, ensuring a seamless process for our customers. Maintain contact between sales and warehouse departments dealing with warranty, return processes and any other queries etc. Key to the role is professional and effective communication with trade and retail customers and build a long lasting relationship with your client base.

Ideal Candidate

You must be flexible in your approach, reliable, punctual and a team player as well as self-motivated and driven to deliver outstanding levels of excellent customer service. Ideally from a motorcycle/automotive and/or technical background would be advantageous but not essential if you have the willingness to learn. Maintain accurate records using CRM system

Extremely customer focused be able to build and hold rapport with clients with the ethos of delivering the best possible customer experience.

Essential

IT literate, competent with industry standard packages especially word processing, email and excel. Competent with ecommerce sales mediums.

It is essential that candidates should possess a can-do attitude and a willingness to improve and learn. You must be driven and the sort of person who has an outstanding standard in achieving excellent customer service. This role will allow you to progress within our company and give you the experience necessary to achieve your long term career goals.

Competitive salary,

Mon - Fri 8:30 - 17:30

Job Types: Full-time, Permanent

Pay: From 28,000.00 per year

Benefits:

Company pension
Location:

Huddersfield (required)
Work Location: In person

Reference ID: IS/Hud 0126