International Business Manager - Turnkey Reinsurance
Division:
Specialty Risks
Reports To:
As per Beazley's organization chart
Key Relationships:
External partner carriers, Brokers, internal compliance and claims teams, underwriters, other external clients and suppliers
Job Summary:
To efficiently launch International key business products with our partner carriers, whilst ensuring adherence to internal and external practices, including state filings, policy adaptations and claims process arrangements. Support the Focus Group Leader with data analysis to define and support team strategy.
Key Responsibilities:
Turnkey Reinsurance
Responsibility for management of the Turnkey Reinsurance process from start to finish.
Develop strong working relationships with internal stakeholders, including but not limited to; Claims, Compliance and Specialty Risks Wordings teams.
Develop and maintain professional and reliable working relationships with Beazley's partner carriers and brokers.
Plan, direct, co-ordinate and maintain all Turnkey Reinsurance activity.
Utilise project management methodology and controls processes to effectively manage each product line.
Ensure that our product solutions comply with all relevant company, regulatory and legal requirements.
Continuously seek to improve and refine the Turnkey Reinsurance process.
Product Implementation
Onboard new clients and prepare implementation timeline.
Meet with carrier partner periodically to ensure timely implementation of product.
Ensure carrier partner understands the turnkey process and has necessary materials to timely launch the turnkey product.
Coordinates and acts as back up for relevant claims and underwriting trainings on new product.
Work with claims to identify and coordinate claims handling for non-Beazley wordings claims handling.
Maintain communication and relationships with carrier partners to ensure product runs smoothly and address issues as they arise.
Work with underwriting and claims to draft, negotiate and review reinsurance contracts and claims service agreements
Wordings
Ensuring consistency, when making Policy adaptations between the US and International teams as well as with Specialty Risks underwriting standards.
Liaising with underwriters and wordings regarding the use of, creation of and amendments to insurance wordings.
Acting as liaison between Specialty Risks, Compliance and other insurance agencies, including our partner carriers, ensuring that insurance wordings are compliant with all relevant laws and regulations.
Keeping abreast of new clauses and issues on relevant insurance wordings and making appropriate recommendations to underwriters.
Keeping abreast of emerging claims issues.
Filing Process (if applicable)
Work with carrier partner to prepare filing package to include policy form, state amendatory endorsements and rate support for each product, including:
+ Ensure carrier partner has necessary materials for all regulatory filings.
+ In conjunction with underwriting and actuarial, provide support for quoted rates.
+ In conjunction with Compliance, ensure all rate and form filings are compliant with applicable state/country laws and regulations.
+ Stay abreast of all state and country regulatory changes.
+ Provide direction and guidance on Compliance and Regulatory affairs in relation to the implementation process to both our partner carriers and internal stakeholders.
+ Maintain effective management information to evidence Beazley's ongoing regulatory compliance with regards to the implementation process.
Strategic Management
Remain up to date with market conditions, peer and competitor behavior and how these interact with and relate to our strategy.
Keeping abreast of competitors' insurance wordings and making appropriate recommendations to underwriters.
Analyse team financial performance to identify trends to assist with setting growth targets.
Responsible for shaping and delivering key messages from Beazley to internal and external stakeholders.
Identify and respond to matters that arise internally from Senior Management as appropriate.
Take a lead role in managing business initiatives around new and existing products to drive carrier partner uptake.
Leading role in managing affairs between Claims and Underwriters regarding claims process, TPAs and wordings.
Product Development and Marketing
In conjunction with underwriting and marketing, prepare marketing materials or use existing collateral to advertise Beazley Product Solutions (BPS) products to prospective clients as well as for BPS cedents to use to market to their insureds.
Monitor policy wording updates internally and ensure treaty products reflect updated wording.
Conduct research and draft new product wording, when necessary for the International teams
Client Management
Assist and service partner carriers on the implementation process to ensure clients' satisfaction.
Foster positive relationships with clients to get a mutual understanding of both their and Beazley's needs.
Maintenance of good business relationships with brokers.
Maintain awareness of overall Beazley product range.
General
Develop best practices around our operational needs within the Specialty Treaty and Specialty Risks team.
Production of business plans/research documents for the Specialty Treaty account as required.
It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:
Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct.
Undertake training on Beazley policies and procedures as delivered by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
Display business ethics that uphold the interests of all our customers.
Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
Comply with any specific responsibilities necessary for your role as outlined by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.
Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.
Personal Specification:
Education and Qualifications
Law or Risk Management Degree advantageous
Skills and Abilities
General Insurance and financial knowledge
Knowledge of best practice Claims processes
Accurate and numerate
Computer skills - good working knowledge of MS Office, advanced Excel skills
Strong analytical skills with attention to detail
Able to communicate effectively with others, both verbally and in writing
Motivational skills, team worker as well as able to work on own initiative
Ability to manage projects, time, meet deadlines and prioritise
Good stakeholder management / influencing skills
Fluency in one or more European languages in addition to English helpful but not required
Knowledge and Experience
Understanding of Insurance Claims handling
Thorough grasp of underwriting policy, philosophy and practice
Working knowledge of State/Country Filing processes
Knowledge of P&C insurance industry and standards
Client service experience
Knowledge of Cyber, D&O or Professional Liability helpful but not required
Aptitude and Disposition
Results focused, self-motivated, flexible and enthusiastic
Professional approach to interact successfully with managers / colleagues / external suppliers
Collegial and pragmatic problem solver
Competencies
Project management
Achievement drive
Analytical thinking
Strategic thinking
Service focus
Team working
Conceptual thinking
* Forward thinking
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