Job Description

Job details

---------------


Responsible to


International Compliance Manager


Location


Kedleston Road, Derby Campus


Closing date


Thursday 17 July 2025


Salary


27,280 to 29,634 (for exceptional performers, there is scope for further progression up to 34,090 per annum)


Job grade


ATOS 5


Reference


0112-25


Contract type


Permanent


Post type


Full-time


Adaptive working type


Hybrid

This role will be based on site, primarily in the named location with the opportunity to work remotely available in line with our Adaptive Working Framework.



About the University
We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.



The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.



We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.



Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.


About the College/Department
The Registry support all aspects of the student journey, right from initial enquiry and application, all the way through to final award and student completion. We strive to provide an outstanding service to all our users and to be thought leaders in our fields of expertise, developing research informed practise. Registry teams work collaboratively with stakeholders to deliver a high-performance culture that promotes wellbeing, diversity and opportunity for all, supporting excellent student experience.


About the role
This key role will assume responsibility for the operations within the team, including working within both the University and the UKVI policies and procedures, in order to provide advice and support to current and prospective international students on a wide range of practical issues including CAS issuance, visa advise, enrolment, on programme guidance, attendance, student finance, EU Settlement Status, Federal Loans to ensure that the university is fully compliant within the guidelines of UKVI sponsorship agreements. The post holder will also support with workload planning and the delegation of activities amongst the team in accordance with the International Compliance Manager.

Interview Date: Thursday 31st July

About You
We are seeking an experienced and proactive individual to join our team as an International Compliance Officer. This role is ideal for someone who thrives in a fast-paced, detail-focused environment, is committed to supporting international students throughout their journey, and can manage their workload independently while working collaboratively across departments.



You will have strong communication and interpersonal skills, with the ability to provide specialist advice on complex immigration and compliance matters in a clear, empathetic, and professional manner. Your ability to interpret regulations and apply them practically will be key, as will your confidence in advising both students and colleagues on a range of issues such as visa guidance, enrolment, and attendance compliance.



Excellent data handling and reporting skills are essential, including the ability to maintain accurate records, analyse data, and contribute to audits and regulatory reporting. You will also be comfortable using a range of digital systems to support your work and drive service improvements.


Principal accountabilities
To provide support and specialised advice for both staff and students on all matters associated with international admissions, enrolment and during their studies, signposting to internal or external services where appropriate and escalating to the Senior International Compliance Officer when necessary.

Provide support, information and advice relating to non-UK students, ensuring expectations are effectively managed and taking accountability for timely and effective communication.

Support with the design and development of workshops for students. Deliver workshops for students.

Undertake research and contribute to the drafting of briefing papers to ensure that the University is updated on changes to UK immigration regulations and is compliant with any changes.

To support with daily enquiries and process international applicant and student Confirmation of Acceptance (CAS) issuance, ensuring compliance with the University entry criteria and UKVI policies and procedures.

Maintain accurate paper and computerised records on all compliance requirements to support with regular reporting to the UKVI and other external bodies. Use quantitative and analytic abilities to report &/or interrogate data in line with audit requirements and to prevent reoccurrence/strengthen data sets in accordance with the outlined strategy.

Undertake casework, in compliance with legal requirements and in line with the University's own procedures for case management and reporting, in accordance with SLAs.

Undertake the attendance monitoring processes for non-UK students in order to ensure that in compliance of UKVI directive. This will require interventions to be made, including holding formal interviews with students identified at risk.

Support with the US Federal Aid Programme processes. Including annual audits. Ensure that US Loan applications are securely stored and managed in accordance with GDPR, US Department of Education and US legislative requirements.

Assist with any compliance visits and/or audits for external bodies under the remit of the post.

Support the University's enrolment function for international students with regards to the completion of right to study checks.

To participate in international events as and when required. To assist with Open Days and special events either in an office-based role or as part of the activity itself.

To ensure effective communication with the Senior International Officer and International Compliance Manager regarding work in progress, implementation of developments and emerging trends or issues.

Support the development and documentation of all key policies, procedures and standards relating to the team. Support the embedding of new/revised processes into functional areas.

To be proactive in the identification and production of report development from internal data sets to assist with data usage, audit requirements or for supporting key decision making and/or policy definition.

To ensure your knowledge of UKVI related and Admissions systems matters are kept up to date, through training provided. Promote and exemplify the values behaviours and attributes associated with the role, Registry and the University.

Person specification

Essential Criteria

#

Qualifications

GCSE Maths and English at Grade 4/C (or above) or equivalent Level 2 qualification or proven professional experience
#

Experience

Experience of working within a compliance and governance role Experience of interpreting regulations and legislation to ensure compliance along with supporting internal and external stakeholders Experience of providing immigration advice preferably within an HE or FE setting. Including undertaking specialist immigration casework A working knowledge of UK immigration law as it relates to prospective students Proven experience of understanding UKVI compliance measures Experience of working with people from a diverse range of cultural and socio-economic groups Experience of good practice in customer service
#

Skills, Knowledge & Abilities

Ability to develop and maintain relationships across the organisation Ability to act on own initiative and manage own workload and priorities The ability to apply knowledge of management information systems to proactively develop new and existing areas of work in order to enhance new and existing functionality Good interpersonal skills: flexible, adaptable, and responsive, with an ability to liaise and negotiate with colleagues throughout the institutions and beyond and to work well in a team Excellent IT skills including a working knowledge of MS Office/data query tools Excellent written and oral communication skills Problem Solving and Decision-Making Skills Ability to operate effectively both within a team as well as independently Commitment to evidence leading by example on organisation values, behaviours, and attitudes Good analytical skills and ability to convey key messages Good organisational and time management skills Benefits
Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata) Local Government Pension Scheme Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme Access to a variety of staff discounts at high street retailers Discounted onsite gym Cycle to Work scheme A flexible working environment A commitment to personal and professional development

Find out more about rewards and benefitsFind out more about rewards and benefits


Key contact
For further information and informal enquiries regarding the role, please contact Andreea Coman, International Compliance Manager via a.coman@derby.ac.uk


For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via recruitment@derby.ac.uk.


Important information#

Visa Sponsorship Eligibility

The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK.



Please visit Applying from Overseas for more information.




#

Equity, diversity and inclusion

The University of Derby is committed to promoting equity, diversity and inclusion, regardless of age, disability, trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief (or none), sex and sexual orientation.



We are Disability Confident Employers, demonstrating our commitment to disability inclusion, and invite applicants to highlight adjustments they may require to ensure equitable participation in our recruitment processes.



Further, we are committed to ensuring an environment which is trans and non-binary-inclusive for all our staff, students, partners, and visitors, and continuously review our policies, guidance and training.



When applying to join the University, you can choose your preferred title, including the gender-neutral title 'Mx'. We also ask our candidates if they would like to share their preferred pronouns. This is voluntary but demonstrates our commitment to inclusivity for trans and non-binary candidates. Once employed, you can add pronouns and preferred names onto our system.



The University of Derby undertakes anonymised shortlisting during the staff recruitment process. This means that, when shortlisting, panel members will not be able to see an applicant's name and will see an applicant number instead. This demonstrates the practical steps we are taking to remove barriers to recruitment by minimising the possible impact of our unconscious bias.



However you identify, we actively celebrate the knowledge, experience and talents each person brings. Our students come from a wide range of backgrounds; therefore we are particularly interested to hear from applicants who will help our leaders and teams be more reflective of our student population.



For more information on equity, diversity and inclusion at the University of Derby, please visit our website.





A university that celebrates you

#

Environmental Sustainability

At the University of Derby, we are passionate about embedding sustainability into everything that we do. We aim to bring environmental sustainability into all aspects of the University, including teaching, research and operational activities. In line with the University's strategic framework, we expect all our staff to embed sustainability into their working practices and support the University's objective to reach net zero carbon by 2050.





Environment and sustainability


Don't wait to leave your mark, apply now to inspire the next generation.