Job Description

Job Summary

A vacancy has arisen within our organisation for a Multilingual International Sales Administrator based at our HQ in St Albans, Hertfordshire. The successful applicant will help support all areas of the Sales Administration function and will be required to deliver a timely and accurate service to both internal stakeholders and customers.

The role involves multitasking and would be suited to someone who is self-motivated, methodical, and flexible in their approach to work whilst demonstrating attention to detail and excellent communication skills (written & Verbal). You should be someone who enjoys working as part of a team in a fast-paced, process driven environment. The position reports to the International Sales Manager, who in turn reports to the Operations Director.

Ideally, the successful candidate will be familiar with European business customs and must be fluent in both English and French (written and spoken) as they will be responsible for supporting colleagues and customers based in France.

Experience of sales administration, internal sales or other customer facing roles would be helpful but is not essential, as sales and product training will be provided to the successful candidate.

Duties

Handling the customer order process using our ERP system from order entry to receipt of product by customer, including product returns. Dealing with customer sales enquires including specifying the correct product Maintaining product knowledge to enable prompt and accurate first line technical support Carry out administration functions such as maintain records, filing, literature requests etc

SKILLS REQUIRED

Skills

You must be fluent in spoken and written English and French Educated to A level standard or higher (or equivalent) Possess the ability to deal with the deadlines and pressure that comes from customer facing role Possess the ability to communicate across cultures, language, and business hierarchy A customer-centric approach with a commitment to delivering high-quality service. Ability to work independently as well as part of a team in a fast-paced environment.

Desired Skills

Experience in a computer process-based sales administration type role using language skills Experience using a complicated ERP system such as SAP, IFS or similar MS Office - Excel, Word, and Outlook Full driving licence
If you are passionate about supporting sales operations and possess the required skills, we encourage you to apply for this exciting opportunity as a Sales Administrator.

Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Schedule:

Monday to Friday
Work Location: In person