Job Description

The vacancy
Peabody is committed to protecting its homes and resources by ensuring our tenancies are used lawfully and fairly. As an Investigation Officer, you'll play a critical role in identifying tenancy fraud, recovering misused homes, and supporting Peabody's efforts to maintain integrity and trust in our communities.
Your day might start by reviewing a tenancy flagged for suspicious activity, planning a visit to a property, or interviewing a resident about a potential breach. You'll carry out detailed investigations, gather and document evidence, and work with legal teams to progress cases through to enforcement. Whether you're preparing case files, attending court, or collaborating with external fraud teams, you'll be central to protecting our homes and the people who rely on them.
You'll be part of a small, skilled fraud team, working closely with housing officers, legal specialists, and partner agencies across London. If you're resilient, detail-oriented, and confident in managing sensitive investigations, this role offers the chance to make a real difference.
You'll be based in the North West region, with regular travel across sites and offices throughout London and outside if needed. You'll need to be flexible to work onsite 2-3 days a week, with out-of-hours visits when required, often at short notice.
To be successful in this role, you're:

• Experienced in tenancy fraud investigations or similar enforcement activity (ASB, housing)
• Knowledgeable in social housing regulation and tenancy law
• Comfortable preparing legal case files and presenting evidence in court
• Confident in interviewing residents, managing conflict, and making safeguarding referrals
• Flexible and able to travel throughout the regions between 7am and 7pm
• Willing to work towards an Accredited Counter Fraud Specialist (ACFS) qualification If not already held.
• Resilient, self-motivated, and able to manage sensitive information with care

Here are just a few of the benefits of working at Peabody:

• 30 days' annual holiday, plus bank holidays
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family-friendly benefits and access to a discount portal
• 4x salary life assurance
• Up to 10% pension contribution

Are you ready to apply?
Interviews: Week commencing 16th June 2025 in person
If you have any questions about this role, please contact Victoria at victoria.wilson1@peabody.org.uk
We may close this advert before the advertised closing date depending on application volume.
Please note: Peabody does not provide sponsorship as a licensed UK employer.