Job Description

To provide an effective IPS employment service for people with severe and enduring mental health conditions who want to work.

To work as part of a multi-disciplinary mental health team, working alongside other mental health and social care professionals, providing joined-up mental health care.

To develop partnerships with employers, local providers, and services to ensure that the employment support needs of clients are met.

To work as part of the Work Well network, sharing knowledge and expertise with a range of other employment professionals across Croydon, Lambeth, Lewisham and Southwark.



Promote the employment service to mental health professionals, service users, and carers to ensure steady referrals.

Support clients in identifying job goals, assessing needs, and creating action plans to overcome barriers to work.

Deliver personalised one-to-one coaching using various communication methods, including face-to-face, video, phone, email, and text.

Engage with local employers to identify suitable job opportunities and placements.

Challenge stigma and negative beliefs around mental health and employment.

Maintain accurate records, session notes, and outcome evidence using electronic systems.

Manage own caseload and time effectively, track progress toward targets, and use supervision for development.

Stay informed about labour market trends, training opportunities, welfare changes, and employment law.

Follow service policies and procedures, seek guidance when needed, and adapt quickly to changes to maintain quality standards.



South London and Maudsley NHS Foundation Trust (SLaM) provides the UK's widest range of NHS mental health services, including support for substance misuse. We serve over two million people across Lambeth, Southwark, Lewisham, and Croydon through 230+ inpatient, outpatient, and community services. Each year, we care for over 5,000 inpatients and 45,000 community patients. We also deliver 50+ specialist services across the UK and internationally.



Work Well is a network of 10 employment support services within SLaM, helping people in Croydon, Lambeth, Lewisham, and Southwark recover through meaningful employment. We believe everyone can work if they want to and should have choice and control over their career path.

Our values are:

Person-centred:

Supporting informed career decisions.

Empowering:

Providing tools for independence.

Inspiring:

Encouraging long-term career goals.



All staff are expected to uphold confidentiality, equality, health and safety, infection control, safeguarding, and professional standards. We follow NHS codes of conduct and financial procedures. Roles are reviewed regularly to reflect service needs and staff development.



The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the attachment with the job advert.