Job Description

The IQIPs Programme Manager in Audiology post requires a motivated individual with enthusiasm for service improvement and quality assurance. The postholder will use their skills and expertise in project management to support the attainment and maintenance of IQIPs accreditation in the Adult and Paediatric Audiology Services at UHNM.



Meticulous attention to detail is essential to this role as the post holder will be responsible for document control procedure, monitoring readership and evaluating processes, old and new.



In conjunction with the Head and Deputy Head of Audiology, take responsibility for the coordination of the accreditation process, including gap analysis, planning and prioritisation of workload

Working closely with the sub-specialty leads, the post holder will provide evidence of compliance with national, local and regulatory standards and be instrumental in planning of regular, relevant audit against the IQIPs standards.

The post holder will be required to work autonomously at times, prioritising their own work load and planning time with subspecialty teams to ensure effective collaboration

Ensure effective communication, liaising with colleagues locally and nationally to share best practice for the development of the departmental QMS and quality standards

Collate all project documentation including audits, results of patient feedback and team training records and produce operational reports as required

Ensure that electronic information is maintained and stored in accordance with information governance policy and procedure

Perform thorough analysis of audiology quality systems and recommend and develop improvements accordingly

Investigate any breaches of standards, working with the sub-specialty leads to seek resolution/improvement

The post holder may be required to support clinical activity, depending on previous experience and skill set



University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.



All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.



UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.



At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.



In conjunction with the Head and Deputy Head of Audiology, take responsibility for the coordination of the accreditation process, including gap analysis, planning and prioritisation of workload

Utilise prior knowledge of project management to ensure an efficient methodical approach to the evaluation of processes to achieve accreditation within twelve months of the commencement of the post

Working closely with the sub-specialty leads, the post holder will provide evidence of compliance with national, local and regulatory standards and be instrumental in planning of regular, relevant audit against the IQIPs standards.

The post holder will be required to work autonomously at times, prioritising their own work load and planning time with subspecialty teams to ensure effective collaboration

The post holder will take responsibility for the Quality management IT system (QMS) and ensure its appropriate use in relation to the accreditation process

Ensure effective communication to ensure that the team are kept aware of the progress of the project

Ensure effective communication, liaising with colleagues locally and nationally to share best practice for the development of the departmental QMS and quality standards

Collate all project documentation including audits, results of patient feedback and team training records and produce operational reports as required

Ensure that electronic information is maintained and stored in accordance with information governance policy and procedure

Together with the Head and Deputy Head of Service, develop sustainable approaches to demand and capacity within the service

Perform thorough analysis of audiology quality systems and recommend and develop improvements accordingly

Investigate any breaches of standards, working with the sub-specialty leads to seek resolution/improvement

Provide administrative support to Sub-specialty leads for IQIPS and other improvement projects, which at times will require high levels of concentration for long periods of time.

The post holder may be required to support clinical activity, depending on previous experience and skill set