Job Description

Who we are:

At Mergon, we mould ideas for a sustainable future. We work with leading brands like Tesla, BMW, Xerox and Abbott to design, manufacture and deliver sustainable products for the vehicles and equipment of the future.



We care deeply about our colleagues, customers and our community and we have a curiosity that constantly pushes us to innovate and improve. We are competent, capable and we invest in our people and in our processes to ensure we continue to grow and do our best work every day.

The Role:

Mergon UK are currently hiring for an IT Administrator to join our team in Blackburn and be the site IT Lead, managing the day to day support of all end users, systems and infrastructure.



Scope of the Position: We are seeking a highly motivatedIT Administrator to join our team at Mergon UK. This is a dual-role opportunity that combines hands-on IT support with project leadership responsibilities. The successful candidate will lead local IT operations while also playing a key role in the rollout of Mergon's global ERP system, a major upcoming implementation project at the UK site.

Key Responsibilities:

Serve as the

site IT lead

, managing the day-to-day support for end users, systems, and infrastructure. Act as

project lead

for the

ERP system rollout

at Mergon UK, coordinating with the global IT and local site teams to ensure a successful deployment. Provide technical support for local IT infrastructure, including: + VMware virtual environments + Windows Server and Active Directory + Fortinet network equipment (firewalls, switches, access points) + Office 365 administration + Security and disaster recovery planning + PCs, printers, scanners, and mobile device support Support and troubleshoot ERP application issues in collaboration with the global IT and business systems teams. Understand and support business workflows across departments (Sales, Purchasing, Manufacturing, Logistics, HR). Ensure local compliance with global IT policies, including

ITIL-based practices

. Assist with report generation using

Crystal Reports

,

Power Pivot

, or

Power BI

. Participate in change management and continuous improvement initiatives within the IT environment.

Required Skills and Experience

3+ years' experience in a similar IT administration or systems support role. Hands-on experience with: + VMware and Windows Server environments + Fortinet firewalls, switches, and wireless access points + Office 365 and Active Directory Strong understanding of IT security and disaster recovery best practices. Familiarity with ERP systems and manufacturing business processes. Excellent problem-solving and communication skills. Ability to manage local projects while collaborating remotely with global teams.

Desirable Experience

Experience with ERP implementations (IQMS/DELMIAWorks or similar) Knowledge of ITIL framework and methodology Experience with Crystal Reports, Power Pivot, or Power BI

Why Join Mergon?

This is a unique opportunity to join Mergon UK at a pivotal time and be at the forefront of a major technology transformation. You'll have the autonomy to shape local IT operations while being supported by a collaborative global IT team.

Salary:

Commensurate on Experience

Benefits:

Free onsite Parking 8.5% pension contribution Staff Events & Wellbeing Programme Employee Assistance Programme (EAP) 34 days holidays per year inclusive of bank holidays Medical Insurance Option to join the scheme Excellent Learning and Development programme.



The document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation.

How to Apply

Due to high levels of interest, this post may close early, so early applications are advised. To apply, please supply your CV using the advertising platform.



For further information, please contact the HR Manager at elle.coward@mergon.com

Equality and Diversity

Mergon is committed to the principle of equal opportunities in employment, and to ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability, or gender reassignment.

Safer Recruitment

Mergon is committed to promotion welfare of young people and vulnerable adults. The successful applicant will be required to provide proof of rights to work in the UK.