Job Description

JOB TITLE:

IT and Digital Manager

LOCATION:

Petty Pool, Pool Lane, Sandiway, Cheshire, CW8 2DR

REPORTS TO:

Head of Performance and Compliance

SALARY:

33,277.26 - 36,785.65 (Grade 5)

HOURS:

35 Hours per week - Monday to Friday - 52 week contract

DBS:

Enhanced check required.

Petty Pool Trust is officially World Class to work for in 2024 by Best Companies.

Our values

:

Ambitious - Striving for excellence in everything we do Brave - Fearless in our boldness Creative - exploring innovation and embracing change Collaborative - feeling valued and adding value

About Petty Pool Trust

Petty Pool is a dynamic and inclusive charity providing education, community day services, and outdoor learning for young people and adults with learning disabilities and difficulties. As we continue to grow, embracing technology and digital solutions is central to our mission -- ensuring we remain innovative, secure, and responsive in everything we do.

Purpose of the Role

The IT and Digital Manager will lead the development, delivery and ongoing improvement of Petty Pool Trust's digital infrastructure and strategy. This includes ensuring robust IT systems, maintaining Cyber Essentials Plus accreditation, embedding secure data practices, and driving forward digital transformation across all services and sites.

Working closely with leadership and service teams, the role will champion a digital-first culture that supports operational efficiency, inclusive access, and strategic development. This post also includes oversight of data protection, management of the IT Support Technician, and responsibility for the IT and digital budget.

Key Responsibilities

Digital Strategy & Innovation

Lead the delivery of Petty Pool Trust's digital strategy, identifying opportunities to enhance service delivery, accessibility, and communication through digital tools. Help each area of the organisation define their area specific digital strategy, with consideration to the needs of the service users and staff. Support teams to adopt new platforms, apps and cloud-based tools that promote collaboration, inclusion, and efficiency. Monitor sector trends and emerging technologies to ensure Petty Pool remains forward-facing and future-ready. Champion a digital culture across the organisation, supporting digital literacy and upskilling where needed.

IT Systems and Infrastructure

Manage all core IT infrastructure including hardware, software, servers, networks, Wi-Fi, user accounts and devices across multiple sites. Lead on IT planning and implementation for any new buildings or developments. Ensure the organisation's systems are resilient, fit for purpose, and regularly maintained to minimise downtime and maximise security. Oversee the IT helpdesk function, ensuring staff receive timely and effective support.

Cyber Security and Accreditation

Maintain Petty Pool's Cyber Essentials Plus accreditation and ensure all systems remain compliant with cyber security best practice. Implement robust processes for threat detection, incident response, and ongoing risk assessment. Liaise with external security consultants as needed to conduct audits and penetration testing.

Data Protection Oversight

Hold shared responsibility for ensuring the organisation's compliance with data protection legislation, with a particular focus on IT-related data protection requirements. Support the development, review, and implementation of data protection policies and procedures. Implement and maintain IT processes and controls to protect personal and sensitive data, ensuring compliance with applicable regulations. Deliver and coordinate training for staff on IT-specific data protection requirements and good practice. Work closely with the Data Protection Officer and relevant teams to monitor compliance, address risks, and respond to incidents or breaches in line with policy.

Team and Budget Management

Line manage the IT Support Technician, including supervision, workload planning, and professional development. Plan and manage the annual IT and digital budget, ensuring strategic investment in systems, licences, and infrastructure. Manage relationships with external IT providers, digital suppliers, and service partners.

Staff Benefits

28 days annual leave, plus 8 public bank holidays On-site parking Company Sick pay (after passing probationary period) Employee Assistant Programme Free meals when commuting by car sharing, walking, or cycling Bike rack Eye care vouchers Company pension Smart casual dress
Job Type: Full-time

Pay: 33,277.26-36,785.65 per year

Benefits:

Casual dress Company pension On-site parking
Application question(s):

Do you have experience in a strategic IT and/or digital leadership role? Do you have proven experience maintaining cyber security standards such as Cyber Essentials Plus? Do you have strong working knowledge of IT infrastructure, cloud-based systems, and digital transformation?
Work Location: In person