Job Description

Location

: Warwick with Occasional travel.

Salary:

up to 23,000 dependent on experience

Apprenticeship Course

: Information Communications Technician (level 3)Information communications technician / Institute for Apprenticeships and Technical Education or, Digital Support Technician (level 3) Digital support technician / Institute for Apprenticeships and Technical Education


Volvo Trucks is a world-leading truck manufacturer, committed to driving progress and shaping the future landscape of sustainable transport. At Volvo Trucks, we lead the way in transport innovation and safety. From delivering cutting-edge technology to ensuring our vehicles set the benchmark for sustainability and performance, we are shaping the future of the industry. Our dedication to excellence has been recognised globally: the Volvo FM and Volvo FH Aero scored the maximum five stars in Euro NCAP's first truck safety assessment and were honoured with the City Safe award.





As a Business Systems IT Apprentice you will enhance our team's expertise and support the integration of new technologies, assist in technical testing procedures, validate system and process integration, document testing results, and assist with system administration and end user setup. This role offers a structured learning path across various disciplines, including IT project management, systems application support, IT infrastructure support and business intelligence.



The apprentice will work closely with experienced professionals in our Warwick office and in dealer environments requiring occasional travel. They will contribute to the maintenance and support of critical legacy systems while gaining hands-on experience with new platforms, alongside achieving a level 3 apprenticeship qualification. You will be working in a team of 8 with rotation in other departments, you will work cross functionally with the IT team.

Your Responsibilities:

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Develop and execute test plans, ensuring that new systems meet required technical specifications and performance standards, while sharing test results with the team Validate that new & existing systems fulfil, and support intended business functions correctly and integrate business processes accordingly Provide end user support for existing Volvo IT dealer systems. Develop and maintain documentation, including system configurations, user manuals, troubleshooting guides and reports Assist in the installation and configuration of computer hardware, software, and networking equipment under the guidance of senior technicians Stay updated with emerging technologies and industry trends to provide recommendations for improving IT infrastructure efficiency and effectiveness

What we can offer:

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Professional growth and development:

Unlock your potential through various training and development opportunities.

Pension scheme:

Matched up to 5% of your salary, including death in service cover.

Medical Insurance:

Medical insurance provided by Bupa.

Employee Assistance Programme:

Take advantage of our wellness, mindfulness, and counselling services.

Discounts on various purchases:

Enjoy savings on shopping vouchers, cinema tickets, holidays, and travel.

Fitness perks:

Access MyGymDiscounts and MyActiveDiscounts. Make use of our on-site gym.

Other benefits include

Dental insurance, a Cycle-to-work scheme, and Eyecare vouchers.

Who are you?

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You have excellent Microsoft 365 knowledge (advanced Excel skills is advantageous). You have effective communication, both written and oral, strong numerical, and analytical skills. You will also need:


A driver's license is preferred GCSE or A-level qualifications. Additional education or certification in IT-related fields is advantageous.

(Not degree level)

Knowledge and understanding of IT environments and networked services Strong interest and understanding of computer hardware components, operating systems, software applications and networking concepts. Cybersecurity awareness and a commitment to data confidentiality and security Strong interpersonal skills and ability to work effectively across a wide range of teams. Excellent communication skills to provide both technical support & present technical information to a wide audience. Willingness to learn and adapt to new technologies and procedures. Ability to work to deadlines and manage time effectively.

Ready for the next move?

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Apply now to start your Volvo Group journey and be part of a team that recognises and values differences while providing an environment for your personal and professional growth. If this isn't the role for you, share it with a friend.

If you have a degree in IT, we cannot consider your application due to course requirements.

Who we are and what we believe in

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.



Applying to this job offers you the opportunity to join

Volvo Group

. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group's leading brands and entities.



At

Volvo Trucks

you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.