Job Description

Welcome to Hastings Direct
We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.
About the roleDay-to-Day Administration: Manage Hastings' IT asset database (hardware and software), ensuring all starters, leavers, and movers, replacements and their associated equipment are updated and maintained. Keep the inventory of hardware and software in use up to date and accurate. Ensure any email inboxes are kept up to date and customers are replied to in a timely manner. Procurement and Maintenance: Administer IT hardware/software procurement,
support and maintenance renewals, invoicing, and collation of associated contracts ensuring governance is met and considering value vs quality. Liaising with Purchasing team, finance, and other stakeholders to ensure governance and compliance is in place for all orders.
Stock Management: Manage and control IT hardware assets, including taking and recording deliveries, auditing of stock, asset tagging, conducting regular stock checks, reporting any stock concerns or low stock, ordering with sufficient lead time, and assisting with hardware deployments. License Monitoring: Monitor license usage, ensure compliance, and follow up with corrective actions as required.

Skills we would love you to haveSelf-Motivated and Goal-Oriented: Constantly looking to make improvements to processes to drive efficiencies, including automation. Team Player: Engaging the right people at the right time to work together to achieve the best outcomes. Curious and Innovative: Always on the lookout for new ideas and ways to make things even better, nurturing a culture of healthy challenge and curiosity moving away from simply completing a ticket or task. Accountable: Taking responsibility for making things happen and contributing to company success. Inclusive and Authentic: Creating an environment where all colleagues can thrive, be themselves, and have fun.

Reward
Salary - Attractive salary based on experience (pay reviews also completed each year)
Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.
Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.
Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.
Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.
Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.
At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.
Job posting end date:
20/07/2025