It Assistant Manager

London, United Kingdom

Job Description

Are you an experienced IT professional with a strong background in hospitality? A prestigious group of hotels in London is seeking an IT Assistant Manager to take the lead on day to day technology operations across a cluster of properties.
Reporting to the IT Operations Manager, you will play a key role in maintaining and improving the IT infrastructure, systems, and services that support both hotel operations and exceptional guest satisfaction. You will be a hands-on technical leader, ensuring smooth coordination across multiple hotel sites.
Key Responsibilities

  • Supervise daily IT operations and support across multiple hotel properties
  • Contribute to and execute IT strategies for multi-site coordination
  • Diagnose and resolve technical issues with speed and efficiency
  • Oversee network, AV, Wi-Fi, and security systems
  • Maintain IT asset records and support planning and budgeting
  • Ensure compliance with internal standards and external regulations
Experience:
  • 3-5 years of IT operations experience, including 2+ in hospitality IT
  • Must have experience with PMS, POS, AV, and guest-facing technology
  • Solid knowledge of networking, cloud systems, and cybersecurity
  • Relevant certifications (ITIL, PMP, or CISSP) are advantageous
  • Confident communicator able to support and train non-technical users
  • Comfortable in a hands-on role, managing infrastructure and on-site tech

Skills Required

IT
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Job Detail

  • Job Id
    JD4025642
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £40,000 per year
  • Employment Status
    Full Time
  • Job Location
    London, United Kingdom
  • Education
    Not mentioned