Job Description

The vacancy
Hours: 35 hours per week / 70 hours over two weeks (nine-day fortnight)
We are currently looking to recruit an IT Business Analyst to join our IT Business Services team here at Housing 21.
Within the role you will be responsible for independently analysing, documenting, and communicating requirements for systems and data-related changes across project, enhancement and BAU change activity, with a focus on understanding business needs and outcomes.
While the role is home based the successful candidate will be required to attend team meetings at our head office in Birmingham as required.
Curious to know more? If you're looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached.
We'd love to meet you!
What we're looking for
The requirements for the role include:

• Strong business analysis skills, including documenting business and technical requirements.
• Demonstrable experience delivering business analysis within a Waterfall or hybrid Waterfall environment.
• Practical experience of a range of suitable and relevant analysis techniques.
• Experience working closely with a variety of internal and external stakeholders.
• Highly proficient in business analysis using recognised frameworks and evidence-based techniques.
• Experience developing or configuring system/product designs based on user requirements
• Knowledge of project management methodologies.
• Experience working with data, SQL scripts, Excel, and system configuration changes.

Why us?
We support our employees to do what they do best, whether that's through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.
As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon on offer being made.
An offer of employment will be subject to the satisfactory completion of a basic disclosure check, satisfactory references, and induction training.
Closing date for applications is 3 November 2025 with interviews taking place on 10 November 2025
Due to the nature of this role this advert may close earlier than the closing date listed, and once sufficient applications have been received. Please apply early to avoid disappointment.
About us
At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.
When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture.
We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us!
Benefits

Skills Required